FurLife™Reviews of getfurlife.com

Response from FurLife™Aug 10, 2026

Thank you for sharing your feedback. We’re sorry to hear that the product did not meet your expectations and that the way it was presented caused confusion. Our product is designed to help repel and prevent fleas and ticks rather than treat an existing infestation. We understand how important it is for this distinction to be clear before purchasing, and we appreciate you bringing your concerns about our messaging to our attention. We’d also like the opportunity to review your experience and the concerns you raised about the trial period. Please contact our customer support team at [email protected] with your order details so they can look into your case again and work with you toward a solution. Thank you for your feedback. It helps us identify where we can communicate more clearly and improve the customer experience.

Response from FurLife™Aug 10, 2026

We’re really sorry to hear about your experience. We can understand how upsetting it must have been to discover your dog covered in fleas, especially when she had never had them before. We take concerns like this seriously and would really appreciate the opportunity to look into what happened. Please contact our customer support team at [email protected] with your order details so we can review your case and work with you to find a solution. We sincerely hope your dog is doing much better now.

Response from FurLife™Aug 1, 2026

Thank you for taking the time to share your experience. We're sorry to hear that our flea and tick pendants did not meet your expectations and that you were frustrated by the support process. Our products are designed to help prevent fleas and ticks, but in cases of an existing flea infestation, additional treatment for both pets and the home environment is often necessary to fully eliminate the problem. We understand how disappointing it is when the results don't match your expectations. We're also sorry to hear that our communication left you feeling dissatisfied. Our team aims to troubleshoot product concerns before processing a return to ensure customers get the best possible outcome, but we understand that this approach did not meet your expectations in this instance. We'd appreciate the opportunity to review your experience further. Please contact us at [email protected], and we'll be happy to look into your case. Your feedback is valuable and helps us improve both our products and our customer service.

Response from FurLife™Jul 30, 2026

Thank you for taking the time to share your experience. We're sorry to hear the collars didn't perform as you expected, especially after purchasing them for all four of your dogs. We understand how frustrating it is to see fleas after several months of use. While environmental factors can affect flea exposure, we understand that doesn't make your experience any less disappointing. We'd really appreciate the opportunity to learn more about your situation and see how we can help. Please contact us at [email protected], and our team will be happy to review your case and work with you to find a solution. Thank you again for your feedback. It helps us continue to improve.

Response from FurLife™Jul 30, 2026

Thank you for sharing your experience. We're very sorry to hear that both your dog and cat had this experience and that the collars didn't provide the results you were hoping for. The safety and well-being of pets is our top priority. Our ingredients are generally safe, but just like people, some pets can have individual sensitivities. If you notice any unusual behavior or discomfort, we always recommend discontinuing use. We'd really like the opportunity to learn more about what happened and see how we can help. Please reach out to us at [email protected], and our team will be happy to review your case and assist you further. Thank you again for your feedback. It helps us continue to improve.

Response from FurLife™Jul 27, 2026

Thank you for taking the time to share your experience. We're sorry to hear that our flea collars did not meet your expectations, and we understand how frustrating it is when you're trying to protect all three of your dogs. While many customers have positive results with our collars, we recognize that effectiveness can vary depending on factors such as the pet's environment, the severity of the flea infestation, and individual circumstances. It's disappointing to hear that the collars didn't provide the results you expected. We'd appreciate the opportunity to learn more about your experience and see how we can help. Please contact our support team at [email protected] with your order details so we can review your case and work toward a suitable solution. Thank you again for your feedback. We truly value hearing from our customers, as it helps us continue improving both our products and the support we provide.

Response from FurLife™Jul 21, 2026

Thank you for sharing your experience. We're truly sorry to hear how frustrating this has been. We completely understand how disappointing it must have been to have the scented inserts fall out of your collars so quickly, especially after purchasing four of them. That is certainly not the quality we aim to provide, and we appreciate you bringing it to our attention. We're also sorry to hear about your experience trying to reach our support team. We know how frustrating it is to feel like you're not getting a response when you're looking for help, and we apologize if that was your experience. We'd really appreciate the chance to look into this again. Please email us at [email protected] with your order details, and our team will personally review your case and do everything we can to find a fair solution. Thank you again for your feedback. We genuinely value it, and we hope you'll give us the opportunity to make things right.

Response from FurLife™Jul 20, 2026

Thank you for your feedback. We're sorry to hear our product wasn't effective for your dogs. We know it's frustrating when something doesn't work the way you hoped. While our products have helped many pets, every dog is different, and results can vary. We'd really appreciate the chance to learn more about your experience and see if there's anything we can do to help. Please reach out to us at [email protected], and our team will be happy to assist you. Thank you again for taking the time to share your review.