Mindy B.
Customer Support is Top Rated
Unfortunately, we had an experience where our flea and tick collar attachment failed and we noticed that the essential oil center was gone. We were really disappointed as we were really hoping for a natural way to protect our 4-legged baby. I reached out to FurLife just to see if I could purchase a replacement of the essential oil center and Joan and Julia went above and beyond to not only help replace the product entirely, but so quickly as they emailed me back and forth in real time! I’m hopeful this was just a fluke and this replacement will last us for the 12-months, but either way, Joan and Julia made what could have been a crummy experience a rather bright one. Thank you! We appreciate you!


