FurLife™Reviews of getfurlife.com

The bubble fell out of my dog’s collar and Joan and Julia were awesome! Understood that the product was defective and sent a replacement right away and it was a Sunday night!!

I had gotten 3 of the tags and I noticed that one of my dogs was missing the disc inside the tag! I sent an email asking if there was anything that could be done and in actual MINUTES, Joan had a new tag on the way to me!! Fantastic customer service!! Oh and the tags have been working great! No ticks! (Knock on wood!)

This company is truly amazing. They have fast and great response. They handle your issues right away. The post office has not been delivering my packages and been saying that they have delivered in this company just went out the way to resend me my order again I greatly appreciate it. they are truly amazing

I placed an order of two flea and tuck colars in green and emailed back if could change them to blue and pink, Julia emailed me back and said was raven care of. I was grateful that they could be changed. 💞 Julia got right on it

JeAnne and Julia were awesome! In today’s world where good customer service is hard to find, they were a breath of fresh air. Professional, patient, and genuinely helpful — they made the entire experience smooth and stress-free. That level of care isn’t common anymore, so when you find it, it deserves to be recognized.

Julia was very helpful and took care of replacing my defective tags surprisingly quickly.

I just want to give a big shout-out to Joan and Julie for their quick and thoughtful response regarding my Fur Life Tick and Flea product. When the little strap broke, I reached out via email and was so impressed to hear back within just a few hours. That kind of prompt attention says a lot, it truly feels like this company is on top of things 24/7. Thank you both so much for your help. We absolutely love the product! I have three dogs, and keeping them protected is a top priority, so your support means the world to us. Because of this great experience, we’ll definitely continue to purchase from you in the future. Thanks again for your excellent customer service!

Had a issue with a collar when our dogs were rough housing/playing rough. The collars citronella packet had received a puncture mark and the furlife support team was fast to respond even on a Sunday! Thank you Julia and Jeanne for the great experience with the company and making a stressful situation easier.