Heidi
Amazing customer service
Julia responded to my email request which was greatly appreciated and Madison helped me via text message. I love Fur life products for my dog and the customer service is amazing

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Heidi
Julia responded to my email request which was greatly appreciated and Madison helped me via text message. I love Fur life products for my dog and the customer service is amazing
Sally
Joan was super helpful! Thank her for me
Mina P.
Great product, smells good and never saw a tick or bugs on my dog Elsie especially I am in PA ALL SUMMER!!
Nat W.
I sent an email to the customer support of FurLife with an in depth response about the effects of two products had on my young kittens between introductions at 3 months old and removal and reintroduction at 4 months old. One of the kittens pendants was discovered to be damaged after two kittens had swelling on their faces. I asked if I could get a complimentaryy/free cat pendant to replaced the one damaged by my animals and Julia response was prompt BOTH times, within hours! My last response was sent on Wed, 6 Aug 2025 at 12:18 a.m. CST and Julia responded back within 2 hours and 1 minute at 2:19 a.m. CST! This is truly amazing! Thanks Julia and thanks FurLife!
Ingris C.
Joan made my experience stress-free and smooth. She answered all of my questions, addressed all of my concerns and ensured that my issue was resolved. Her exceptional service has prompted me to recommend the product more than I was already. Love the product!
Trena M.
I recently purchased furlife pendants for my fur babies, in my haste I failed to pick the color and choose what fur baby it was for. I emailed them and in just a few hours Julia responded informing me they made the swap for me. Thanks Julia!
Isla P.
The Flea & Tick Tag is such a simple yet effective solution. It’s lightweight, easy to attach to the collar, and I’ve noticed a huge decrease in scratching. It’s been a game-changer for us.
Nancy
Due to my dogs rough play, the clear repellant container fell out twice. The second time it was punctured and leaking I wrote a note to Customer service, regarding this problem and they are replacing the item. Great prompt Customer Service.