Tammy G.
I either got a defective product or my dog is too rough and busted the bubble that holds the liquid.
Joan, the representative, was very understanding and responded to my concerns quickly.

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Tammy G.
Joan, the representative, was very understanding and responded to my concerns quickly.
Timothy W.
These products work great. Bugs of every kind are thick in Florida but the fleas and ticks never showed up on my fur babies with furlife. The pendants are our go to working for a year. So much healthier than chemicals.
3rd Coast D.
Patrick and Julia made this customer service issue become a non-issue in just one email. No back & forth. I have since recommended this product to three dog-owning friends,
Emily
This is our first time to order and we requested a color change in pendants. The reply from Julia was quick and very polite!
Jackie M.
I made a mistake when ordering the Flea & Tick pendants for my Milo. I ordered two 12 month pendants but the 8 month pendants come with a collar. Julia from. FurLife was kind enough to send me a collar to use with the pendants! Thank you, Julia, you're the BEST!!
Joe C.
I ordered late on the 22nd and did not change to the color i wanted. I realized as soon as a placed it and sent a message to customer support. When I awoke in the morning I had an email stating the order was changed. Even at 1am Julia got it done!! Thank you!
TT
Excellent customer service! Julia was very helpful and a super fast response!
Joann
My experience with Fur Life was exceptional. I had ordered 2 flea & tick products for my two dogs. The have been working great until my puppy decided he wanted to chew the strap that holds the device in place on his collar. His collar was a little big for him, otherwise he would not have been able to get to it. I contacted Fur Life & explained my situation. They asked me to send a picture of the part of the device my puppy chewed & they apologized for the inconvenience & without hesitation, a whole new device was sent to me. I absolutely love this product & would recommend it to anyone who wants an inexpensive natural approach from protecting their fur babies from fleas & ticks etc. I have been using this product for several months & I am so thankful to report that I will NEVER put poison on my dogs again. This product works great on my German Shepherd & also my Toy Poodle puppy who promises to never attempt to chew his strap again!! Thank u for your help in this situation.