FurLife™Reviews of getfurlife.com

My experience with this company has been very good....quick responses and good customer service. Thank you Julia!

FurLife customer service has always been responsive, professional and quick to make things right. Julia/Patrick ensured to check the issue and fix it immediately. I will always go to them for future purchases.

I had the most pleasant experience with Julia this morning. This is our second year in ordering these tags and I love them for our pups. Unfortunately one came and it was defective and I emailed them with a picture of the problem and they quickly responded by sending us a new tag. These people are the best and I would highly recommend them and this Usage for your dogs. Thank you so much for your help my pups. Love you and your product.

I needed my order to be canceled and Julia cancelled it in a very timely manner and was very professional! Thank you again, Julia!!

I contacted customer service because upon receiving my item the tin was badly damaged and I could not open it. I received a prompt reply from JeAnne and Julia on how to open the damaged tin. They even followed up to make sure my item was in good condition once I could access it. Because of their prompt response and help I would gladly order again from your company in the future! It is not easy to find such good personalized customer service!

my shipment arrived completely damaged and when I addressed Customer Service, they immediately responded within 24 hours. JeAnne one of the representatives offered to replace in full a new product, I was a first time customer and they treated me with respect. Thank you!

Email with Julia, she was very prompt and responded to my email . Couldn’t have asked for better service. Thank you all so much, being retired and on limited income I was really worried as I had just put a pendant on my dog about a week ago. Again Thanks Julia, you’ve got my business for sure❤️

After placing my order and taking advantage of the special offer. I had originally ordered an extra in grey color and while talking with my husband we thought of a friend's female dog that we could gift it to. I replied to the order confirmation email, thinking I wouldn't have any luck changing the color but Julia replied later the same day that she was able to update my order. Great customer service! This is our 2nd year using furlife for our dogs, very pleased with how they perform without giving our babies pills or chemicals.