FurLife™Reviews of getfurlife.com

Thank you Julia for fixing my request and getting me the right pennant have a great day

I placed an order for 2 fur life flea and tick for my dog. After I placed order I realized I applied the wrong code Easter26 and requested through customer service and support to refund or cancel the difference on The correct code VIPFamily. Julia in support emailed me and resolved the difference. Im grateful for her quick resolution. Ty and I will continue to purchase more products. Margie StJohn

Julia was wonderful at responding to me and taking care of my issue.

Excellent customer service. It was my mistake to purchase a cat pendant when I don’t own a cat. I ordered the dog pendant right away and asked to cancel the cat order. Julia at FurLife was excellent with canceling the order and refunding the order amount. Thank you, Julia!!

I would just like to say to Julia and Patrick , thank you for responding back very very quickly. And resolving this issue . Thank you guys so much and will keep an eye out for brutus’s collar in the mail ..

We're very prompt and professional refunding my account per cancelation request will do business with you in the future!!!!

I ordered 2 items from Furlife, unfortunately, when the package came only one item was there. My email stated that both had been sent in package. I notified customer service both received a copy of 4 previous emails stating I had already received my complete order. I sent a voice email to them and a pleasant young lady, Jeanne, responded back by email. Stated she received it and had already arranged for the 2nd item to be sent to me. I was so happy I was getting Coco's blue pendant that was missing. Thank you, Jeanne from FurLife!

Julie was very helpful and quick to respond. She resolved my issue too my satisfaction.