FurLife™Reviews of getfurlife.com

Response from FurLife™Apr 29, 2026

Thank you for sharing your experience. We’re really sorry to hear this, especially after you had a full year of positive results with our collars. We understand how frustrating and concerning it must have been to find ticks on your dog after renewing your devices. While our collars are designed to help repel fleas and ticks, no product can guarantee complete protection in every situation, particularly depending on environmental exposure. However, we completely understand why you would expect consistent performance and why this felt like a failure of the product. We’re also very sorry that your interaction with our support team left you feeling blamed rather than supported. That is not the experience we want for our customers, and your feedback on this is being taken seriously and reviewed internally. We would really appreciate the opportunity to take a closer look at your case and better understand what may have happened with your collars. Please reach out to us at [email protected], and a senior member of our team will personally assist you. Thank you again for bringing this to our attention. We hope to have the chance to make this right.

Response from FurLife™Apr 28, 2026

Thank you for your feedback, and we’re sorry to hear about your experience. We take concerns like yours very seriously and would like to clarify a few important points. First, we want to address the claim regarding incentivized reviews. We do not require or pressure customers to leave positive reviews in exchange for free items. From time to time, we may offer promotions or trials, but honest feedback, whether positive or negative, is always encouraged and valued. We’re also sorry to hear that the capsule detached from your dog’s collar after only a couple of days. This is certainly not the experience we want for our customers or their pets. Our collars are produced under strict quality standards, and issues like this are not typical, so we would very much like to investigate what may have gone wrong in your case. Regarding the 30-day money-back guarantee, we regret if there was any confusion or difficulty in having this honored. Our intention is always to provide a fair and transparent policy, and we’d appreciate the opportunity to review your situation more closely. Please reach out to us directly at [email protected] so our team can assist you further and work toward a satisfactory resolution. Your feedback is important to us, and we hope to have the chance to restore your confidence in our products.

Response from FurLife™Apr 28, 2026

Thank you for taking the time to share your experience, and we're sorry to hear that the Furlife pendant has not worked as expected for your dog. We understand how disappointing it is to still find deer and wood ticks after a full month of use. Our pendants are made with 100% natural ingredients and are designed to help repel pests, but results can vary depending on factors such as your dog’s environment, level of exposure to ticks, and individual response. In areas with a high tick presence, additional preventative measures may be needed alongside the pendant to achieve better protection. We’d really appreciate the chance to look into your situation more closely and assist you further. Please reach out to us at [email protected] so our team can review your case and help find a suitable solution. Thank you again for your feedback.

Response from FurLife™Apr 27, 2026

Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience. We understand how frustrating it can be to still see fleas after using the collar for over a week. It’s important to note that flea control is a process, as fleas have a lifecycle that includes eggs, larvae, and adults. While our collars begin working shortly after application, it can take a bit more time, typically a couple of weeks, for the full effect to become noticeable as existing fleas die off and new ones are prevented from developing. Our collars are made with natural ingredients, which are designed to be gentle while still effective, but this can sometimes mean a more gradual impact compared to harsher chemical alternatives. Ensuring the collar fits properly and remains in consistent contact with your dog’s skin is also key for optimal results. We completely understand your concerns and would really like the opportunity to make this right for you. Please reach out to us at [email protected], and our team will be happy to take a closer look at your situation and assist you further. Thank you again for your feedback. We truly appreciate it and hope to regain your trust.

Response from FurLife™Apr 27, 2026

Thank you for your feedback, and we’re very sorry to hear about your experience. We understand how frustrating it must be to have a collar lose its pendant so quickly, especially since that component is essential for proper effectiveness. This is not the experience we want for our customers, and we take concerns about product durability very seriously. We’re also sorry to hear that your dog still had a tick while wearing the collar within such a short period of use. While our collars are designed to help repel pests, factors like environment and exposure levels can play a role, and the issue with the pendant may have impacted the performance in your case. We also sincerely apologize for the lack of response from our support team. That is not the level of service we aim to provide, and we understand how disappointing that must have been when trying to resolve the issue. We would really appreciate the opportunity to make this right and look into both the product issue and your previous support request. Please reach out to us again at [email protected] so we can prioritize your case and assist you properly. Thank you again for bringing this to our attention.

Response from FurLife™Apr 27, 2026

Thank you for your feedback, and we’re sorry to hear about your experience. We understand how disappointing it is to find ticks on your dog when you were expecting protection. Our collars are made with natural ingredients and are designed to help repel pests, but effectiveness can vary depending on factors such as your dog’s environment, exposure levels, and individual sensitivity. Your pet’s safety and comfort are very important to us, and we’d like the chance to better understand what happened and assist you further. Please contact us at [email protected], and our team will be happy to look into this and work toward a solution. Thank you for bringing this to our attention.

Response from FurLife™Apr 23, 2026

Thank you for taking the time to share your experience, and we’re sorry to hear that the product didn’t meet your expectations. We understand how challenging tick control can be, especially in larger outdoor areas with wooded surroundings where tick populations tend to be much higher. In these cases, even effective preventative products can sometimes struggle on their own and may require a combination of approaches to achieve the best protection. Our collars are made with natural ingredients and are designed to offer a gentler alternative, but results can vary depending on the environment and level of exposure. We’d really like to learn more about your situation and help find a better solution for your Corgis. Please don’t hesitate to reach out to us at [email protected] so our team can assist you further. We appreciate your feedback and the opportunity to improve.

Response from FurLife™Apr 22, 2026

Thank you for your feedback, and we’re very sorry to hear about what you and your dogs have gone through. We understand how distressing this situation must be. Our collars are made with natural ingredients and are designed to help repel ticks, but they do not provide guaranteed protection, particularly in regions like Maine where tick exposure is extremely high. Unfortunately, tick-borne illnesses can still occur despite preventive efforts. We’d also like to clarify that we are a US-based company. Our chews are manufactured in the USA, and our collars are produced in China under strict quality and safety standards, with regular testing to ensure consistency. Your feedback is important to us, and we would appreciate the opportunity to assist you further. Please contact us at [email protected] so we can review your case and help directly. Thank you again for bringing this to our attention.