FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
getfurlife.com
Website
getfurlife.com
Category
Pet Stores
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 15% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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JeAnne has taken excellent care of my situation
There are so many sites out there advising the Fur Life Pendant I choose your aite as I trusted you 1 year ago and I am a repeat customer I have 5 Doodles that I trust your product for them No Flea and or Ticks here
Great product great customer service
Thanks
PA
Pamela
Outstanding service
Julia and JeAnne were awesome! They were super quick to respond to and address my inquiry. I really appreciate it, thank you!
TH
Tammy H.
I had an issue and it was taken care of…
I had an issue and it was taken care of very quickly. Excellent customer service.
DO
Don
Julia at FurLife nailed it
Julia at FurLife nailed it, and proved AI is not capable of handling customer service. Julia's job is safe.
I have a very large dog, and the collar would not fit his neck, it was about 10 inches too short. I thought I had ordered the pendant product, but apparently I ordered the collar application.
I emailed FurLife, and got an AI response stating in a round about about way, "thanks for your purchase, but there is nothing we can do."
Julia's read my email, and immediately knew what I was inquiring about, the pendant application, as I was going to buy a long shoelace to secure the pendant to my dog as no collars fit him. Julia gave me a unbelievable deal to get the pendant.
Much appreciated to Julia and FurLife for getting my dog squared away!
Thank You!
Don, real customer in Bailey, CO
SH
sherrilsng
I accidentally over ordered
05/01/2026
I had accidentall ordered 2 extra products when placing my original order. And I had asked for a refund on them. They gladly did it with no problems. I really appreciate this company.
Sherril Cornell
KD
Krystal D.
Discount code
I had placed my order and shortly after I received an email with a code for a percentage off. I messaged the company and Julia messaged me back stating that she was going to credit my account for a refund of that amount. You dont find many companies that are willing to do that. Thank you Julia!
VR
Virgen R.
Excelente service
My experience with customer service has been really great. The response and quick action of my concern was amazing. This is my second year buying your product and they truly work. I want to specially thank JeAnne, Julia and Ramon for their support and service.
MC
Ms.C
Furlife has great customer service who…
Furlife has great customer service who is always quick to respond and resolve any issues that I've had. The product seems to good so far no complaints.