FurLife™Reviews of getfurlife.com

I ordered FurLife pendants for my dogs on May 4th. While continually checking on the progress of my order, it didn’t seem to be progressing. So, I came across the pendants on Amazon with a 2 day shipping process so I ordered them from Amazon. I emailed the FurLife support team requesting a cancellation and refund for my order and got an immediate response from JeAnne stating my order was cancelled and my refund was processed. I checked my bank account and the refund was in there the same day. She also advised about fraudulent websites selling knock off pendants and provided the link to their official Amazon storefront. I double checked my Amazon order and confirmed it was from the FurLife storefront. I’m extremely pleased with the excellent service JeAnne from FurLife provided and want to thank her for her support.

Jeanne, with Furlife help me resolved a small problem I had with one of my dogs repellent. She was very professional loved how fast my issue was resolved. As it is I love the Furlife products... I have 3 dogs and they have not had any issues with fleas, ticks, mosquitoes or flys! My dogs are very Happy!!! .... which makes me happy not seeing them suffering any longer or trying to find the right repellent for them. I will definitely be buying the refills for my fur babies when it's time for the refills! Thank you Jeanne, and Furlife!! I have also referred you to my family and friends who have fur babies too. Sincerely, Evelyn Gonzalez Augusta, GA.

The customer service was amazing. JeAnne and Roy answered my email same day. Definitely was not expecting that. My issue was taken care of right away. The best customer service by far. Thank you guys so much!

My pendent arrived and was broken on one side. I sent a email and received a quick response. Telling me I would receive a new pendent. Julia was prompted and very nice.

Furlife sent out the basic email asking how we have enjoyed our product and I decided to share (don’t often complain or asking for refunds) that after two days our new pup busted the bubble and we had to toss it right away. Roy and Glisson insisted on offering a free replacement with no hesitation. Thank you to these two for their help and great customer service.

I have to give a huge shoutout to this Furlife! I accidentally ordered the wrong item for my pets, and even though it was completely unintentional on my part, they went above and beyond to make it right. It’s rare these days to find a company that truly believes in doing the right thing and genuinely cares about their customers. Their kindness, communication, and willingness to help absolutely exceeded my expectations. If you need anything for your pets, I highly recommend shopping with them. Great customer service like this deserves to be recognized!

Just want to say Matt and Glisson are great people. I am very happy with this product.

The experience and customer service I received have been great, but I’m disappointed with Furlife as a company. I ordered the nutrient powder in March 2026 and realized in April that it was already expired—just a month later. I reached out, and they sent a replacement… which was also expired in April 2026. Now it’s May 2026. At this point, it seems like there may be multiple batches expiring around the same time, so I’d caution others to check their products. I had planned to be a long-term customer (especially with a 6-month-old pup), but if I receive another expired product, I’m done—this is beyond frustrating. I do appreciate Glisson and JeAnne for their help, but having to repeatedly wait for a non-expired product has only added to the frustration.