FurLife™Reviews of getfurlife.com

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I was very happy with my essential oil pendant for my dog Gia’s collar. It’s easy to attach and I think the fragrance is lovely. I did have a problem with my purchase and sent an email to FurLife asking for help. Within 2 minutes Glisson from customer support responded…seriously, within 2 minutes!! I’ve never had a problem resolved so quickly and efficiently.

Wow I didn't expect anything to come of this.they were so nice and never expected to replace my order. I thank you

I was very happy for the fast response by JeAnne and Julia.

Jeann was so helpful in fixing my mistake! Such a fast response time! I really appreciate it!

I had a issue contacted and they handled it rt away. Love there products

I had a issue after placing an order. I contacted Furlife and within a few hour Roy emailed me. Noticing me a total refund was completed and my issue was resolved. Great service without question. Thank you!

I recently visited the Furlife website to purchase a flea and tick prevention collar for my dog ahead of a summer on the shores of Puget Sound. During checkout, I applied a 10% discount code — or so I thought. The code appeared to go through, but when I completed my order I realized the discount hadn’t actually been applied. I reached out to Furlife through their website to explain what happened and provided my confirmation number. The very next morning I heard back from Patrick, who not only resolved the issue immediately but went above and beyond what I ever expected — he applied a $10 credit, which actually exceeded the 10% I was originally owed. Patrick, thank you. That kind of response — fast, generous, and genuinely caring — is rare. Furlife could have brushed this off or made me jump through hoops, but instead they handled it with grace and made it right without hesitation. That’s what earns a customer for life. Highly recommend this company and their products.