FurLife™Reviews of getfurlife.com

Response from FurLife™May 15, 2026

Thank you for taking the time to share your experience with FurLife and for giving our product a try for Dilly. We’re sorry to hear that the results did not meet your expectations, especially for such an active dog who spends a lot of time outdoors where flea and tick exposure can be especially high. We understand how important reliable protection is, and we appreciate your honest feedback. FurLife products are made with natural ingredients and are designed to help support flea and tick prevention, but results can vary depending on factors such as a dog’s activity level, environment, regional tick populations, and individual sensitivities. For dogs with heavy outdoor exposure, some pet owners may choose to combine natural prevention methods with additional veterinarian-recommended protection. Your comments are valuable to us, as they help us continue improving both our products and customer guidance. We’re glad to hear you appreciated the concept behind FurLife, even though it was not the right fit for Dilly’s specific needs. Please feel free to contact us at [email protected] so we can learn more about your experience and look into this further with you directly. We truly appreciate you giving FurLife an opportunity and wish you and Dilly all the best.

Response from FurLife™May 14, 2026

Thank you for sharing your experience, and we’re truly sorry to hear about the concerns you’ve had while using our flea and tick products for your dogs. We understand how upsetting it can be to find ticks on your pets, especially after using the collar and pendant as directed. Our products are made with natural ingredients and are designed to help repel fleas and ticks, but effectiveness can vary depending on factors such as the pet’s environment, exposure level, breed, coat type, and individual sensitivity. In areas with heavy tick populations, additional preventative measures may sometimes be necessary. We are especially concerned to hear about your brother’s dog being diagnosed with Lyme disease, and we sincerely hope his black lab is recovering well. While our ingredients are generally considered safe, no flea and tick prevention product can guarantee 100% protection in every situation. We take feedback like yours very seriously and would appreciate the opportunity to look into this further with you directly. Please contact our support team at [email protected] with your order details and any additional information so we can review your experience more closely and work toward a suitable solution. Thank you again for bringing this to our attention.

Response from FurLife™May 29, 2026

Thank you for updating your review and sharing this information with us. We're pleased to hear that your initial concerns regarding the pendant were addressed quickly and that our team was able to assist you in finding an alternative solution. We always strive to provide responsive support and help our customers find the best option for their pets. We are sorry to hear that the replacement collar has still not arrived and that you've had difficulty obtaining an update. We understand your concern and recognize how disappointing this must be after initially feeling confident that the matter had been resolved. Please reach out to us at [email protected] with your order details so we can review the status of the shipment and assist you further. We appreciate your patience and look forward to helping resolve this issue.

Response from FurLife™May 12, 2026

Thank you for taking the time to share your experience, and we’re truly sorry to hear about what your dog has been through. We understand how upsetting and stressful this situation must have been, especially given your dog’s history of sensitivities and seizures from other flea treatments. While our collars are made with natural ingredients and are generally considered safe, we recognize that individual pets can still have sensitivities or reactions. We always recommend discontinuing use immediately if any irritation, excessive scratching, or discomfort occurs, as every dog can respond differently. We’re also sorry to hear that the collar did not provide the level of flea protection you were hoping for, particularly in a high-flea environment like Florida. Flea infestations can sometimes require additional environmental treatment and may vary depending on severity and exposure levels. Your dog’s health and well-being are extremely important to us, and we would appreciate the opportunity to look into this further with you directly. Please contact our support team at [email protected] so we can review your case in detail and work toward a suitable solution. We sincerely wish your pup a smooth recovery following surgery and appreciate you bringing this to our attention.

Response from FurLife™May 11, 2026

Thank you for taking the time to share your experience. We’re very sorry to hear that your dog developed irritation while wearing the collar, and we completely understand your concern. Although our collars are made with natural ingredients and are safe for most pets, some dogs may experience sensitivities to certain essential oils or active ingredients. We recommend removing the collar immediately and allowing your dog’s skin time to heal. If the irritation continues or appears severe, we encourage consulting your veterinarian for further guidance. We also understand the importance of standing behind our policies and appreciate you reaching out regarding the 30-day money-back guarantee. Please contact our support team directly at [email protected] so we can look into your case further and work with you toward a resolution. Your feedback is important to us and helps us continue improving both our products and customer experience.

Response from FurLife™May 11, 2026

Thank you for your feedback, and we’re sorry to hear you’ve had issues with the collar inserts falling out. We understand how frustrating this can be, especially when you’re relying on the product to protect your dogs effectively. In some cases, the inserts may become loose if the collar is adjusted frequently or exposed to heavy outdoor activity. We recommend checking that the inserts are secured firmly in place and ensuring the collar fits properly around your dog’s neck for the best performance. We’d appreciate the opportunity to look into this further and help troubleshoot the issue with you directly. Please contact our support team at [email protected] so we can review your concerns in more detail and work toward a satisfactory solution. Your feedback helps us continue improving our products and customer experience.

Response from FurLife™May 11, 2026

Thank you for sharing your experience, and we’re truly sorry to hear about the frustration you’ve encountered. We understand how disappointing it is when a product does not meet expectations, especially when you were hoping for an effective solution for your dogs. Regarding the collars, while many customers see positive results, effectiveness can vary depending on factors such as tick exposure levels, collar placement, coat thickness, and the environment your dogs are in. Positioning the collar closer to the skin and under the neck area can sometimes help improve effectiveness, especially for outdoor dogs with heavy exposure. We also sincerely apologize for the difficulty you experienced when trying to contact us. We understand how important it is to speak with a real representative when troubleshooting concerns, and we appreciate you bringing this to our attention. While some of our initial email responses may be automated to help us respond quickly, our support team is always available to assist further. Please contact us directly at [email protected] so we can review your situation in detail and work toward a solution with you. Your feedback is extremely valuable to us, and we would appreciate the opportunity to assist you further.

Response from FurLife™May 8, 2026

Thank you for sharing your experience, and we are truly sorry to hear about your dog’s Lyme Disease diagnosis. We understand how upsetting and stressful this situation must be for you and your family. Our products are made with natural ingredients and are designed to help reduce exposure to fleas and ticks as a gentler alternative to chemical-based treatments. However, no flea or tick prevention product can guarantee complete protection, particularly in areas with high tick populations or Lyme disease risk. Individual pets and environments can also respond differently. We are especially sorry to hear that your dog experienced embedded ticks despite wearing both the collar and pendant consistently. Your feedback is extremely important to us, and we take concerns like this very seriously. We would appreciate the opportunity to review your case further and better understand your experience. Please contact our support team at [email protected], and a senior member of our team will look into this with you directly. We sincerely wish your lab a smooth and speedy recovery, and we appreciate you bringing this matter to our attention.