Discover unbeatable value with Flex Mobile, where plans kick off at a mere $16 a month. Each package includes limitless calls, texts, and access to lightning-fast 5G. Plus, maximize your savings by simply bringing your current phone into the mix.
Flex Mobile (getflexmobile.com) has 233 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
getflexmobile.com
Website
getflexmobile.com
Category
Internet & Software
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 4% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Since switching to Flex, I have been satisfied with everything from signal strength to customer service. Every time I've called, I've been helped out in a timely manner, and even when I've had to wait, they make it super easy and call back when the next representative is available, so you don't have to sit on the phone and listen to the elevator music and pull your hair out. I have recommended Flex to countless of my friends and will continue to use it for the foreseeable future!
JJ
J J.
I love flex its very affordable and has…
I love flex its very affordable and has great deals it's not to many companies around that will or be able to compete with flex mobile
EA
Elsie A.
I love flex mobile
I love flex mobile! I never had any issues since I’ve been with them ,their alway informative and on it about any changes. Keep up the great work!
QB
Queen B.
Love it always
Love it always
EP
Eric P.
Great service and always resolves my…
Great service and always resolves my issues
MS
Michael S.
Flex mobile
Great mobile experience and service
AC
Audra C.
I Save Money.
I Save Money.
KB
King B.
After subscribing to this service
After subscribing to this service, I have yet to receive a eSIM after almost a week.
Response from Flex MobileOct 22, 2025
We’re really sorry for the delay you experienced receiving your eSIM. Last week, we ran into an unexpected issue in our system combined with an unusually high volume of new signups. This caused a backlog that delayed delivery for some new customers, including you, and we completely understand how frustrating that must have been.
As a fast-growing startup, we’re learning and scaling quickly, but we never want our growth to come at the expense of our customers’ experience. Your trust means everything to us, and we take situations like this very seriously.
We’d love the chance to make it right. If you reach out to our support team and share your experience directly, we’ll be happy to offer you a free month of service as a thank you for your patience and feedback. Alternatively, we've requested more information on TrustPilot and would be happy to reach out if you share your contact information.
Thank you for being part of our early community and for helping us improve. We’re working hard to ensure this doesn’t happen again.
Warmly,
The Flex Mobile Team
