amanda G.
Very poor customer service
Very poor customer service - unreachable with need to cancel. I am having to cancel my credit card to stop the charges. Difficult to reach them, no help when you do. Not a reputable company.
Epic is the leading digital reading platform for kids 12 and under! Our fun, kid-safe, interactive reading platform fuels curiosity and reading confidence by letting kids freely explore their interests with instant, anytime access to a library of thousands of books, audiobooks, learning videos, and more.Our award-winning platform offers a huge variety of titles from leading publishers like Scholastic, National Geographic, HarperCollins, and more. With tens of thousands of books and learning videos (and counting), there’s something for every age, interest, and reading level.The Epic library has everything from picture books to chapter books, Read-To-Me books, audiobooks, graphic novels, comics, nonfiction and educational titles, educational videos, and more. Our library also contains Spanish-, French- and Chinese-language books.Some well-known books and series include:Big NatePete the CatCurious GeorgeClifford the Big Red DogSesame StreetNational GeographicDiary of a Wimpy Kid* Plus, our popular Epic Originals including Cat Ninja!
Epic (getepic.com) has 314 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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314 approved reviews, newest moderated first
amanda G.
Very poor customer service - unreachable with need to cancel. I am having to cancel my credit card to stop the charges. Difficult to reach them, no help when you do. Not a reputable company.
Simone Di F.
The worse customer service EVER do not subscribe if you do have any issues or problems they won’t answer your emails , they Don’t Have a PHONE NUMBER you will basically been charged over and over again , you will have to cancel your credit card in order to get them stopping charging you . It is unbelievable how they operate business without a PHONE and no answer emails back . AGAIN DO NOT SUBSCRIBE!!!
Martina
I tried to cancel the subscription 5x time and they still charge my credit card. I had to call my bank to file a claim for those charges and put an alert on my account not to be charged again. Terrible customer service. NO response. No phone number available.
Kellie T.
A great resource for children's ebooks. GOOD LUCK TRYING TO CANCEL YOUR SUBSCRIPTION. THERE'S NO ADDRESS, PHONE NUMBER AND THEY DO NOT RESPOND TO ONLINE INQUIRES. BEWARE!
Eric H.
1. When I normally read a book it often doesn't appear in the continue reading section. 2. When I was looking for camp epic and all the epic books, I don't see the categories and cannot find the book. 3. There are many books and I like this fact.
Alexis L.
well where to begin, oh ok, you have only books 1 and 2 of diary of a wimpy kid me and my friend's kids ask us "where are the other books?"
Sach
Huge selection of age appropriate books with a quiz at the end.
Jonesy
Sign up with a fake one time email as this company spams like no other.