EpicReviews of getepic.com

Do not get this app!! Once you start paying there is no direct path to cancellation and they will continue to automatically bill your credit card.

This website sucks all they want to do is make a quick buck and all the books are for toddlers if you are over the age of 2 don't waste your money on this messed up website.

the only thing good about this dumpster fire of a "website for learning" is the cat ninja book series and nothing else. what corporate abomination decided to make this? PLUS, epic then decides to say, "oh no i'm sorry we will help!" and probably just says that to beg their users for good reviews.

Ever wince they took out squad ability in rank it sucks Hairy Donkey Balls!!

If you subscribe know it is for a LIFETIME! This site has taken $13.99 from me every month since October of 2024 today being April 11, 2026. I discovered early on that my granddaughter did not use the site so I submitted cancellation in 2024. And several times since then. While I have attempted to cancel this subscription several times over this 15 months. EVERY MONTH $13.99 is deducted from my account with NO chance of a refund. Today I contacted my bank and they have submitted a stop pay on this account. If $13.99 is taken again I will contact every news station in my area!

Their iOS app charged me twice for the same monthly subscription. Their system allowed two identical subscriptions for the same account, which should never happen. When I contacted support, they provided no help and just redirected me to Apple. Terrible user experience and extremely poor customer service.

This website used to be good for reading, but now 90% of its books are behind a paywall, and that really sucks.

I am writing this review to warn every potential customer in the strongest possible terms: STAY AWAY. This company is not just incompetent; it is a scam operation that will steal your money and then punish you for trying to get it back. Here is my experience, which they will inevitably try to "resolve" privately after seeing this: INTENTIONAL BILLING AFTER CANCELLATION: I explicitly attempted to cancel my service. Despite this, they CHARGED MY CREDIT CARD. This is not a "billing error." This is a deliberate, predatory practice designed to siphon money from customers who think they've ended the relationship. FINANCIAL HOSTAGE-TAKING: When I did the only logical thing and DISPUTED THE FRAUDULENT CHARGE with my bank, this company's response was to LOCK MY ACCOUNT. So not only did they steal money, but they are now holding the services I already paid for HOSTAGE. I cannot access anything. This is the digital equivalent of a shakedown: "Pay us the money we stole, or you get nothing." A PATTERN OF DECEIT: Do not be fooled by their positive reviews. Spend two minutes sorting by lowest ratings and you'll see this is a consistent, malicious pattern. They charge after cancellation, ignore communications, and then weaponize account access. DAMAGE CONTROL OVER CUSTOMER CARE: And here's the most telling part—this company actively monitors review platforms for negative feedback. Instead of fixing their systemic fraud, they try to sweep it under the rug. They will undoubtedly reply to this review with a canned "We're so sorry, please reach out to us to resolve this!" That is a TACTIC, not a solution. Their goal is to get you to remove this public warning so they can continue scamming others without consequence. Every problem becomes a private conversation they can delay, ignore, and mismanage. They do not care about service. They care about extracting money and silencing criticism. They operate in bad faith at every turn. ADVICE TO CONSUMERS: Do not give them your payment information. If they have charged you wrongfully, DO NOT CANCEL THE DISPUTE with your bank. Follow through. Report them to the Better Business Bureau and your local consumer protection agency. Spread the word. They rely on silence. This company is a textbook example of unethical business practices. You have been warned. Save your money, your time, and your sanity.