EpicReviews of getepic.com

No customer service interaction when needed

My child loves reading and Epic has an amazing selection of books.

We would like to have more options to epic such as reading math and games or more. Something more exciting and interesting.

My Kids are very engaged. Mixed with regular book reading can make a difference.

Keeps my daughter interested and accountable. She looks forward to reading!

I never write negative reviews, but felt compelled to because this app and customer service or lack there of was such a disappointment. The app sells itself on providing only safe and age appropriate content for our children. It claims to be hand picked by parents yet it has no safety features to block inappropriate content for young children. You can block specific books if you happen to know which book is not appropriate for your child, but it does not prevent a child from coming across material that’s completely inappropriate. Our 5 year old had access to books that were disturbing and scary. Our 9 year old was frightened by the graphic nature of the images and descriptive text. It seemed like such a great concept, but there is no system set up and no proofreading of each book like they suggest to ensure it’s appropriate for your child. Stick to the library and hand selecting the books yourself.

Amazing App! I love the wide array of books and the quizzes that are often offered after most reading. My kiddo loves this App!

Epic is a scam...They will not allow you to cancel your account. Continuous pop ups make it impossible to get to the parent portal and there are no other contact means TOTAL SCAM!!