Dimension Waste ManagementReviews of getdimension.com

Great job, On time and very pleasant

Will definitely use this service again. Very pleased with the whole process and team.

The entire transaction was handled very well and professionally. I will use them again!

Easy booking and professional trash removal!

My original scheduled pickup was canceled and it was inconvenient but when the rescheduled warrior showed up they were professional, efficient, and friendly so three stars for scheduling, five for actual service

Update: It is now October 14th, and despite the reply received on September 24th, no refund has yet been processed. It took a complaint to the California Attorney General's office to get a response in the first place, so I guess the only way this company is willing to rectify their mistakes is by making you go to the top. AVOID!!!! THEY WILL TAKE YOUR MONEY WITHOUT RENDERING SERVICE AND REFUSE REFUNDS. CUSTOMER SUPPORT WILL GHOST YOU. Would you use Uber/Lyft if they weren't able to find you a driver but still charged you? No? Then read on about why you should avoid Trash Warrior. Most of the positive reviews are about the contractors Trash Warrior finds. The negatives, including this one are about Trash Warrior themselves. Put an order in with this service, and my card was charged upfront over $400+. No warrior was found or matched to my request as per the email received. They asked me to wait an hour before offering a free reschedule or a cancelation. I waited for over an hour. No response from customer service at all. Due to the speed at which I needed a job done and as how Trash Warrior still had not found a "warrior" at this time or notified me with any update, I requested a cancelation as i found a local company willing to take the rush job (for less I might add). Although the cancelation was granted (still no warrior found) I was still charged 75%. This means that Trash Warrior took over $300+ for no services rendered. It's one thing if they had found a contractor and I canceled - I would pay that fair enough - but to charge me, not be able to render the promised service, and still charge me 75% of the bill is ludicrous and anti-consumer, if not straight up theft. Follow ups to the internationally based customer service team and the CEO on linkedin were met without adequate resolution. I unfortunately had to report these fraudulent actions to my states Consumer Complaints division. Unethical and malicious at worst, woefully incompetent at best. Use a local company, not Silicon Valley funded middlemen "disrupting" industries that don't need to be disruspted. TLDR: Trash Warrior charged me, were unable to render service, ghosted me, and when I canceled they were happy to charge me 75%.

Set up an appointment with Trash Warrior to have someone remove some wood and drywall from my dumpster. The trash warrior that was sent out was Willie. He requested some pictures of what needed to be picked up. After receiving them, he stated that it would be $150 more than what was already paid. I told him that I would not pay $150 more and he started to explain that he would pick up everything and that it was at a reasonable price because he was only being paid $40 to do the job. I agreed to pay him $100 more and he stated that it was fine. Willie arrived late and tried to only pick up half of what was agreed upon. I reminded him what we had spoken about and he stated that he would not be taking anything for that price. I advised him that I would not be paying more and he started taking the item along with the lady with him out of the trailer and tossing them back. He stated that I must be crazy if I thought he was going to take all of the items for $100. Then the lady stated that we used up all her Fuc*** gas for nothing. I tried reaching out Trash Warrior and am still waiting for a reply.

Good communication. 👍