Dimension Waste ManagementDimension brings the waste management industry into the modern world. Contemporary customers expect reliability, convenience and a frictionless experience. We rise to meet their needs by combining the flexibility and customization of our independent contractors with the accountability, scalablity, and unmatched waste diversion data of a tech-enabled disruptor.
Dimension Waste Management (getdimension.com) has 466 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Waste Management · Covina,, California
Excellent
Waste Management · San Francisco, California
Excellent
Waste Management · Agoura Hills, California
Excellent
Waste Management · Santa monica, California
New
466 approved reviews, newest moderated first
joseph b. M.
good and fast
Response from Dimension Waste ManagementOct 8, 2023
Hi Joseph, Thank you for your concise feedback! We're pleased to hear that you found our service good and fast. Your satisfaction is important to us, and we're here to assist you whenever you need us in the future. If you have any further comments or questions, please feel free to let us know. We appreciate your support! Best, Dimension
DJ
They were on time. Knew what was to be picked up. Got it all loaded on their truck quickly. They were friendly and professional.
Response from Dimension Waste ManagementOct 8, 2023
Hi Esther, We appreciate your positive feedback! Punctuality, efficiency, friendliness, and professionalism are all qualities we value in our service, and it's wonderful to hear that your experience met these expectations. If you ever require our services again or have any more feedback to share, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to assist you whenever you need us. Thank you for choosing us! Best, Dimension
The Fountain L.
Easy to use, great response from team, and service was done on day and time requested.
Response from Dimension Waste ManagementOct 8, 2023
Hi, Thank you for sharing your positive experience with us! We're pleased to hear that our service was easy to use and that you received a great response from our team. Punctuality and meeting your requested day and time are key priorities for us. If you ever require our services again or have any further feedback in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to assist whenever you need us! Best, Dimension
Charlotte J.
My driver was a little late but I was called to let me know. I was kept informed of the arrival time. That means alot. The driver was respectful of my time and property. I love great customer service!!! I will be using this company again in the very near future.
Response from Dimension Waste ManagementOct 6, 2023
Hello Charlotte, We appreciate your feedback and we're pleased to hear that you were kept informed of the arrival time. Respecting your time and property is a priority for us, and it's great to hear that our driver's conduct aligned with this commitment. Your appreciation for great customer service means a lot to us, and we're looking forward to serving you again in the very near future. If you have any specific requirements or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your next experience is just as positive. Thank you for choosing our services! Best regards, Dimension
customer
I did not like the response time for when my pickup was. Especially after already confirming when i wanted the pick. Which is seem that it would be possible to do. Other than that, the driver who picked up Rick! He was very professional, smooth pick up, informative and extremely nice. I would recommend him for all my pickups.
Response from Dimension Waste ManagementOct 5, 2023
Hi Tiffany, Thank you for taking the time to share your feedback with us. We appreciate your honest input and are committed to improving our services based on your comments. We apologize for any inconvenience regarding the response time for your pickup, especially after confirming your preferred time. We understand the importance of timely and reliable service and are working to address this issue. On a positive note, we're pleased to hear that the driver, Rick, provided a professional and smooth pickup experience. Your kind words about him are greatly appreciated, and we will certainly share this feedback with him. He embodies the qualities we strive for in our team. If you have any further questions or need assistance with future pickups, please do not hesitate to reach out. We're here to assist and make your experience as smooth as possible. Thank you for choosing our services and for recommending Rick. Best regards, Dimension
customer
Personal service. Easy to reach a person by phone. Prompt response and picked up on time>
Response from Dimension Waste ManagementOct 5, 2023
Hi Laura, Thank you for your kind words and feedback. We're thrilled to hear that you had a positive experience with our personal service, the ease of reaching us by phone, our prompt responses, and on-time pickups. Your satisfaction is our priority, and we appreciate your business. If you ever need our services in the future, please don't hesitate to reach out. Thank you for choosing us! Best regards, Dimension
Vegetarian C.
Excellent service. Great job on handling trash, the team did it quickly and professionally. Very easy digital interface with the company. I will hire their services again.
Response from Dimension Waste ManagementSep 29, 2023
Hi Ana, We greatly appreciate your kind words and positive feedback! It's wonderful to hear that you found our service excellent and the team's handling of the trash quick and professional. We also take pride in offering an easy digital interface for our customers. We look forward to the opportunity to serve you again in the future. If you have any more comments or questions, please don't hesitate to reach out. Your satisfaction is important to us, and we're here whenever you need us! Best, Dimension
customer
Damon was just amazing and so helpful! He was soon time, efficient and made the whole process so smooth!
Response from Dimension Waste ManagementSep 29, 2023
Hi Ishwarya, Thank you for sharing your positive experience with Damon! We're delighted to hear that he provided amazing and helpful service. Punctuality, efficiency, and making the process smooth are all important to us, and we're glad he delivered on all fronts. If you ever need our services in the future or have any more feedback to share, please don't hesitate to reach out. Your satisfaction is our priority, and we appreciate your kind words! Best, Dimension