getcurex.comReviews of getcurex.com

I signed up for a yearly GLP-1 plan for approximately $4600, expecting a straightforward process where I would receive the product monthly as I needed. Initially, everything seemed to be going smoothly. However, I encountered a significant issue that left me quite upset. To provide some context, I had purchased a year’s supply of the product in advance, thinking I was making a smart choice. After a couple of months, the company arbitrarily decided to change the compounding formulation to include B12, which altered the product's color to red. Naturally, I reached out to inquire about this unexpected change, and the response I received was simply that this was the new formulation. I thought, “Okay, that’s not a huge deal,” and continued with my usage. However, after about a week or two, I began experiencing adverse reactions, including breaking out in hives and swelling. Alarmed, I contacted the company for guidance. They advised me to discard the two shipments I received with the new formulation and assured me they would send out the original product that I had previously used without any issues (which they did) Fast forward to two months before my subscription was set to renew, and I received a shocking notification: there would be no more shipments for me. Confused, I sought clarification and discovered that the company had counted the shipments I reacted to against my year’s supply, despite being the ones who made the change to the formulation. They refused to take any accountability for the situation, which was incredibly frustrating. When I pressed further on this matter, hoping for a resolution, they not only failed to address my concerns but ultimately chose to cancel my account and renewal entirely. This experience has left me feeling extremely dissatisfied with their customer service and lack of accountability. It’s disheartening to see a company disregard the well-being of its customers in such a manner. Update: I reached out to Curex per the request in their response to this review and it seems I misunderstood the replacement of the product. It is actually even worse, they expected me to use it after letting them know I was having a reaction.. WOW!!