getcurex.comReviews of getcurex.com

I tried the allergy spray. It came in a generic bottle you could buy on Amazon and looked like it got a crooked sticker stuck on it in someone's garage. After the third use the sprayer stop working. After 2 weeks got a replacement same problem. By that point my subscription renewed and I got a third bottle. SAME PROBLEM! I then cancelled my subscription after waisting $80. I would recommend staying away from this company.

**SCAM**BEWARE** The will tell you it's a annual fee but after you sign up you will start seeing charges to your bank account for $89 periodically. There is no way to cancel online and when you call the number on the website they tell you they don't take care of billing or membership disputes.

Terrible service. I ordered allergy jobs based on my cat and dog allergies. Never discussed adding other seasonal allergies. They added ash tree despite me not living in that area anymore and being on an outdated allergy list despite us never talking about it. It made me really sick. I could not use the jobs and they would not refund it. I still have ongoing sinus issues. The customer service was absolutely awful.

Things were going well until my account suddenly disappeared and I stopped getting shipments. I had tried to reach out to see what was going on. You can't ever call to talk to anyone; they have to call you back. After over a week of back and forth, they said they "found" my account. I still can not log in to see my medical testing results or history. SO they said they fixed it, a "tech" issue, but I still don't see it. At this point, I'm frustrated, want to cut my losses, and ask for a refund as I had paid for a full year in advance (and gotten nothing). I told the lady that the CC I purchased it on was closed, and they would have to use a different method to refund me. She told me the billing dept would call. Guess what they never did. Then I find an email on my old email (yes I tried to request a change to my new email, which they said they did but never did..) and I get a partial refund to my old CC. Thankfully, the account was still connected to my new CC, so the funds are coming through. But I'm so confused as to why I'm getting only a partial refund. So I'm in the middle of fighting to get my full refund.. STILL. As for the technology, I would say it slightly helped my allergies. I did it for 1.5 yrs until this point, but if I ever decide to do it again, I will go through a different company. This was a missed opportunity for them , if they had actually resolved the problem with getting my account back up, sending my prescription, maybe throwing a month in or something as an apology, I would have stayed on. Instead it felt like a back-and-forth, never-ending issue. As of now, The "partial refund" excuse is : ""Since your annual subscription included two complimentary months, those promotional months are forfeited when the subscription is canceled early. As a result, the remaining refund amount is $693."" So, even though i paid $990 for a year, and my account got messed up, and prescriptions stopped, this is the reason I only got the partial refund. HUH? Because a year has two "free" months? This made no sense. I'm still fighting with them, but not holding my breath. DO BETTER for your customers. Also --- I didn't cancel -- I would still be doing it, I stopped because THEY DROPPED ME, and that's why I requested a refund! If you pay for something and do not get the services promised, you should get a refund, simple as that!

Poor customer service. Accidentally created an order and emailed them immediately to fix it. Their response was too bad.

Horrible customer service. Not up front about costs and will not refund money. I'd guve 0 stars if possible.

The product didn't work, I had high hopes, but zero response. True allergy shots saved me. Customer service reached out nearly TWO YEARS later, stating I had an outstanding balance. When questioned, they "performed a billing audit" and just happened to find a balance. Wouldn't recommend from the clinical or customer service perspective.

I used the immunotherapy to cure or release from allergies for 9 months and it never made me feel better or even reduce the amount of allergies I have. I cancel because I figured it was not going to work on me. Almost 5 months later they charged me $200 for 3 virtual, 5 minutes appointments that are mandatory, otherwise they charge you a fee. They did not tell me they were going to do that. The service is a total scam. Please stay away from this scammers. I called, them and said they could not help me.