GetContraveReviews of getcontrave.com

Response from GetContraveApr 2, 2024

Christine, thanks for taking the time to share your feedback. We're so sorry for the frustration and inconvenience you've experienced. Your feedback regarding our communication process is valuable, and we're committed to improving it. Our process adheres to your specific state's regulations, which may include virtual consultations. Depending on where you live, a provider may be able to review your medical history and approve your prescription without directly speaking to you. That being said, we understand the importance of clear and timely communication, and we're actively addressing this issue to ensure a smoother experience for our customers. If you require immediate assistance, please contact Patient Support at (855) 288-8428 or email [email protected]. We appreciate your patience and understanding.

Response from GetContraveMar 25, 2024

Colleen, thanks for taking the time to share your feedback. We apologize for any confusion regarding the delivery of your medication. Our process adheres to your specific state regulations, which may include virtual consultations—that is, a provider may review your medical history and approve your prescription without directly speaking to you. Your feedback is valuable, and we'd like to address your concerns promptly. Please contact Patient Support at (855) 288-8428 or email [email protected], and we'll ensure you receive the support you need.

Response from GetContraveMar 19, 2024

We're sorry to hear about your experience. Your feedback is valuable to us, and we want to make things right. Please give us a call at (855) 288-8428 or email us at [email protected] so we can address your concerns and provide assistance promptly. We appreciate your patience and the opportunity to improve our service.

Response from GetContraveOct 2, 2023

Kel, we apologize for your negative experience and any inconvenience. We take your concerns seriously and are committed to resolving them. Please contact Patient Support at (855) 288-8428 or email [email protected] so we can address your issues promptly.

Response from GetContraveMay 8, 2023

Maria, we're so sorry to hear that you experienced negative side effects with the medication. Thank you for letting us know, and please give us a call if there's anything we can do to help. We hope your telemedicine experience was still a positive one, and we wish you all the best on your health journey. Thanks again for providing feedback.

Response from GetContraveMay 8, 2023

Jack, thank you for sharing your feedback regarding your experience. We are sorry to hear that you did not have a positive experience and would like to do our best address your concerns. As a company that prioritizes the health and privacy of our patients, we appreciate all feedback we receive. We want to assure you that we take drug interactions seriously, and we have strict processes in place to ensure we put together a treatment plan that is safe and appropriate for all of our patients with the ultimate goal of providing the best care for all of our patients. While we cannot discuss specific details about your case due to HIPAA regulations, we would like to offer our assistance to resolve any issues that you may have experienced. Please contact our Patient Support Team at (855) 288-8428 so we can schedule a follow up visit with your healthcare provider to review and clarify your approved treatment plan including any potential drug interactions. We appreciate your feedback and hope to have the opportunity to earn your trust in the future.

Response from GetContraveMar 28, 2023

Hi Lori, we're sorry to hear that the medication did not work well for you. We hope your overall experience with the site and telemedicine process was still positive, and we wish you all the best on your health journey.