GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office
GetContrave (getcontrave.com) has 4,447 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Ami C.
Charged for $145 and have mot shipped me the medicine
Response from GetContraveJul 2, 2024
Ami, thanks for sharing your feedback, and we appreciate your patience. Due to HIPAA regulations, we can't discuss details here, but please check your email for more information. If you have any further questions, please call us at (855) 288-8428 or email [email protected], and we'll be happy to help.
Kim J.
I can't believe a Dr. prescribed this to me, it is poison. Gave me explosive diarrhea, stomach pain and a feeling as if I was about to jump out of my own skin. 1 pill is all I took, effects came on within an hour. Scared to take another one. Still cannot sleep very well and have not recovered an appetite. All this did was waste money and time lost from work.
Response from GetContraveJun 7, 2024
Kim, we're sorry to hear about your experience. While Contrave is effective for many, we understand that it doesn't work for everyone and like all medicines can have side effects. Your health and well being are our top priorities, and we will have a HCP reach out to see what they can do to help. In the meantime, please reach out to Patient Support so we can assist you further and address your concerns.
Taketra
I had questions for the doctor and he did not even give me time to ask. It was a waste of $45.00. I want my money back. I will never use this app again. The doctor is the worst I have ever had. He did answer not one question and the one he did answer h said he didn't know!!!!!
Response from GetContraveMay 3, 2024
We sincerely apologize for the experience you had during your consultation. Providing attentive and thorough care is a priority for us, and we understand your disappointment with the brevity of the call and the lack of opportunity to address your questions. We're committed to addressing your concerns. Please reach out to us directly at (855) 288-8428 or email [email protected]. We appreciate your understanding and the chance to make things right.
Jackie
The site took me thru an algorithm, I never spoke with a licensed professional. I would like to speak with someone before I get charged for medication but the charge is already pending on my credit card. Please have someone get in touch with me thank you
Response from GetContraveMay 3, 2024
Jackie, we're sorry to hear about your recent experience, and we understand your desire to speak directly with a licensed professional before proceeding with your medication. We take your concerns seriously and attempted to give you a call to address this issue. For additional context, our process adheres to your specific state's regulations, which may include virtual consultations. Depending on where you live, a provider may be able to review your medical history and approve your prescription without directly speaking to you. If you have any further questions or would like to discuss your concerns in more detail, please give us a call at (855) 288-8428. We're here to assist you every step of the way. Thank you for bringing this to our attention.
Nikki Wright K.
I did not order this!!! I have sent 5 emails and have tried to chat and contact you multiple times to have this canceled and money returned! I am contacting BBB to submitt a complaint and get my money back!
Response from GetContraveApr 23, 2024
Nikki, we understand the frustration and inconvenience you've faced, and we sincerely apologize for the distress caused by the unauthorized transaction. Rest assured, we take incidents of fraud seriously, and upon investigating your case, we successfully processed a refund. We appreciate your patience and understanding as we work to improve our services. If you have any further concerns or questions, please don't hesitate to reach out to us. Thank you for bringing this to our attention, and we're committed to ensuring a better experience for you moving forward.
Snyder
Ordered contrave but had terrible side effects. Couldn’t even finish a weeks worth. I received an email about my next prescription being shipped out the following month. I logged into my account and did not see where I was enrolled in auto refill or anything. When I logged in it had the option of “reorder” and “auto refill” so I assumed I was not on auto refill. Also if I was on auto refill there was no option to unenroll. A month later my card was charged for another prescription. Called customer service and they said they can not take the charge back since it had already shipped. I am a single mom working two jobs barely making ends meet, it’s unfortunate that this unexpected charge was made to my account without any knowledge of automatically being on “auto refill”. Their website is very deceiving and they’re just a money hungry company. Do not go with this website as they’ll automatically refill your prescription without your consent. I will be taking legal action.
Response from GetContraveApr 12, 2024
We're truly sorry for the inconvenience you experienced and understand your frustration. To address this matter directly and assist you further, we will reach out to you personally via phone. Please expect a call from us shortly. Your feedback is crucial, and we're committed to resolving this issue to your satisfaction. Thank you for bringing this to our attention, and we appreciate your patience as we work to rectify the situation.
Denise C.
This medicine is not good for me it makes me feel bad. After taking this medication for three days. My head feels light and I feel down and depressed no motivation especially when I have to go to work. My heart was racing. I had to stop taking it. I am still having side effects after getting off the medication. Feel real bad. This medication mess with my mental state and I am social worker at a shelter. Not for me.
Response from GetContraveApr 10, 2024
Denise, we're sorry to hear about your experience with the medication. It's important to us that our patients feel supported throughout their treatment journey, including during the telemedicine process. We strive to provide thorough guidance and support to address any concerns or side effects that may arise. If you haven't already, we strongly encourage you to reach out to Patient Support at (855) 288-8428 or via email at [email protected]. Our team is dedicated to ensuring your well-being and can provide personalized assistance to help manage any side effects you may be experiencing. Your feedback is valuable, and we take it seriously as we continually strive to improve our services. We appreciate your honesty and hope to have the opportunity to assist you further.
David C.
I didn’t receive a call or text from anyone.
Response from GetContraveApr 9, 2024
David, thanks for taking the time to share your feedback. We apologize for the lack of communication on our end, and we're committed to resolving this issue promptly. Kindly reach out to us at (855) 288-8428 or email [email protected], and we'll ensure that your concerns are addressed quickly. Thank you for understanding.
