Terry B.
Mediocre Client Assistance
I guess the meds are working somewhat. I just don't like that the staff is completely unhelpful and unwilling to provide any assistance with proof that is required by any FSA. For me to get reimbursed by my FSA, they require either a copy of the signed prescription or a signed proof of medical necessity form. Even though I have spoken with a Contrave doctor and the receipt says it's prescribed, Contrave refuses to provide either the signed prescription or sign the medical necessity form. This is unfortunate and I will not renew the prescription. At $99 a month I need to be able to claim this on FSA in order to get some savings.


