Stacey D.
Pleasantly surprised and happy to try this service
The process is a little slow. I have a unique situation because I am transitioning from an injection to oral treatment for maintenance more so than actively trying to lose more weight. My medical history restricts the use of all other oral alternatives that are currently available. My prescription coverage for my current injectable is ending. I wasn't required to speak to a provider, but I would have appreciated the opportunity to do so. Regardless, the platform's ability to collect all of my medical history was very effective and easy to complete. Because the prescription approval process wasn't immediate, I feel much more confident about the integrity of the program and the provider. Based on the outcome, I believe the process moving slowly is justified and it is not something I would complain about. I simply believe a personal interaction would have been informative and helpful to understand how long the process is expected to take
Response from GetContraveNov 18, 2024
Thank you for sharing your thoughtful feedback, Stacey! We appreciate your patience with the process and are glad to hear that you found the platform effective and thorough in collecting your medical history. We understand your desire for a more personal interaction, and we’ll take this into account as we look to enhance the experience for our patients. Your confidence in our program and providers means a lot to us, and we’re here to support you every step of the way. If you have any additional questions or need further assistance, don’t hesitate to reach out. Wishing you all the best on your health journey!