CheekyReviews of getcheeky.com

I would absolutely not recommend these products to anyone. Horrible customer service experience - will be filing a complaint with the better business bureau.

Messed up my face. Customer support is good. But the business does not prioritize its customers.

Be wary about this company. No human contact, only AI. Had problems with my order in the beginning because of incorrect address but it still took over 3 weeks to get the impression kit then I was sent 3. Trying to get a hold of customer support with a real person is impossible and I was frustrated. When my night guard came it was very flimsy and did not fit. I sent it back to the company. First they said it arrived but a review was needed before a refund was issued. After several weeks they claimed the item was not delivered and my refund time had expired. I lost $165.00! Don’t trust this company. When a customer representative is not available it frequently means they are unable to provide good service. Also the product is of poor quality.

295161 is the order number idk how to reply on here. I have been trying to get help but your stupid AI email is giving me the run around for weeks. I ordered the top and bottom guards and almost a month later still havent recieved anything. Then I contacted and they were like oh we need to have you make new ones so I made new ones sent it back. Its a month later and I never heard anything again so I reached out and they were like never got it ans I was like well I shipped it and now its been 2 months of this and I just need a refund. And they are withholding giving me a refund for no reason. If I never get the product I am not paying for it. I want a refund now.

FOUR MONTH ORDEAL AND STILL NOT OVER! NO WAY TO REACH THEM BY PHONE AND THEY SAY THEY WILL PASS YOUR NUMBER TO A MANAGER WHO WILL CALL WHEN THEY CAN BUT IN MY EXPERIENCE THEY NEVER DO. After telling me my lower impressions were not good enough I had to send in multiple more. When one finally worked they sent me only the lower guard even though I never received the upper guard. Multiple emails to and from a representative who did nothing but get confused, repeatedly, about my case. Do not recommend at all! Follow up: They asked for my order number after my review but didn't say where to send it. I've only ever received replies from one person so it seems pointless to start another round of emails with him.

The impression kit arrived, but no return label. Although postage was paid and the pack returned - no mouthguard and a month on, still no product. Crap AI response to everything and no ownership, a case for full refund has been made through paypal - DO NO USE THIS COMPANY!

My daughter and I both bought guards. Neither of our orders remotely fit in our mouths.

My subscription order was supposed to be delivered by Dec 17th 2025 and nothing was shipped. Contacted the company via email - they will pass it on No phone number to contact and still no update after contacting the company. Now I need a mouthguard as my jaw is sore from grinding.