Get Certified America!Reviews of getcertifiedamerica.com

If you want proctors who are rude, don't explain things clearly and shut down the chat on you when you asks questions or say it's confusing, then definitely go with this company! If you want good customer service which affects the quality of these exams, then go elswhere. Certiport doesn't promote this but they have 3 proctor services they work with, you do NOT need to use Get Certified. I won't be again. And btw, Get Certified never responded to my email with my complaint about my proctor experience. They don't care.

The exam had programming issues and wouldn’t begin. They rescheduled me but I didn’t anticipate any problems.

Disliked that I had to use another external service and got charged another $35. Website looks homemade from 10 years ago, get some bootstrap on it ffs.

Got technical issues, tabs that didn’t work when they should work, images that appeared and then disappeared, worksheet were data disappeared

It was so difficult to schedule. I pulled up exam and it said exam could only be taken at a testing center which was incorrect. I had to purchase the proctor fee then it allowed me to schedule. I would also recommend anyone using a laptop to have an external mouse because the test does not allow you to use the touchscreen fuction properly. Now after my experience, I know how to schedule but it was very misleading/ confusing.

Very slow to react and some parts disappeared randomly for no reason

I was sent the wrong instructions for how to log into my exam, and the exam proctor called me and told me I didn't know how to follow directions and was extremely rude to me. I asked if she could be more professional about it and she (the CUSTOMER SERVICE rep) exploded on me (THE CUSTOMER). I have never had such a poor experience where I was treated so poorly.

Testing software would not work on a Mac. Support staff was very helpful, but the final option was to ask if I had a PC available to use instead. I had not prepared for the test on a PC, so it made the test more difficult.