Get Certified America!Reviews of getcertifiedamerica.com

The company did not complete my sale correctly for the proctor fee and I did not receive the instructional email, so I was unable to schedule the exam time/date. I called customer service and having spent quite a bit of time trying to get this exam scheduled, I was upset. Instead of thanking me for my purchase and using good customer service skills, the representative named "Melissa" proceeded to lambast me and was so unbelievably rude that I called back asking for a supervisor. I got "Melissa" again and she refused to give me a name or number of her supervisor and said she was blocking my number. Then her number called me back twice unbeknownst to her. I could hear her working with a contractor in the background on home project instead of doing her job. I have now asked for a full refund since no help was given to me and I was treated like gum on the bottom a shoe. My advice is to train your customer service reps to treat customers with respect even if they are upset. Solve the issue and get someone that paid your company money the help they deserve. I know it is hard in this economy to hire good people, but this woman is someone I would fire immediately! She is tarnishing your reputation and if she treated me this way, I am definitely not the first or the last. I have also contacted the CEO of the company and it will be interesting to see if she cares how unprofessionally I was treated. I am astounded by how rude "Melissa" was.

This was my first time testing with them so of course the instructions were unclear. I called trying to get my test going and instead of them assisting me the lady on the other end continuously stated how it wasnt her that issue and hung up in my face MULTIPLE times! I wouldn’t recommend this program to a fckn squirrel! Since i cant respond to your lie..telling me to contact my ssrs and HANGING up the phone are two different things that lady said “that isnt my issue nor how this works and hung up not once but 3 times” so cut the crap ! When I called the second time i thought the phone lost service cuz i refused to believe that was the level of professionalism a program designed to ASSIST VETERANS carried! So its very true I even spoke with the proctor ! And i wasnt late…trying to get help MADE ME LATE!

My proctor was very rude. She was snappy with me. When My screen was lagging, my mouse stopped moving, I managed to click the chat bar somehow and tell her. I wasted 6 minutes getting her help, and when she fixed it, I brought up how I just lost 6 minutes and she said and I quote "You did that to yourself". Will never buy a voucher/proctor from here again.

I put a lot of effort into my post on linkedin about this, so I will copy and paste that into here. Please ignore any hastags or the like. This was my worst testing & exam experience so far, and I would personally not recommend using Getcertified, or going after this particular cert if it is not required AT THIS POINT IN TIME; Further, I would like to provide constructive feedback, rather than just bashing a company when they can improve and give others a better #experience than I got. Good Things: - The immediacy of scheduling a test was great; you could schedule at any point in time. Additionally, you could come back to a the scheduling workflow if something came up in the middle and you needed to save. - There isn't a lack of study materials for this particular exam; As you can find plenty out there. I'll put the main one I used down here that helped me for anyone who is #curious. Bad Things: - The exam experience itself: will caveat that every certification exam is in and of themselves an ad. However, I felt less sold to for my Amazon Web Services (AWS) exams than I did for my Microsoft exam. Every question on this exam is very clearly & does so in an interupptive manner an ad for Microsoft. - Proctors are observing 20+ people at a time. Hence, you will not get your questions answered if you have any, or direct attention on your exam. Further, there is no audio for either side. While this can be due to lack of resources, it limits the quality of interaction between test takers and the test centers; Meaning that reviews like this happen, where someone doesn't recommend using the product or service you provide. In Summation: While I am overjoyed that I got the opportunity to obtain this certification, I just want to be as #authentic with people as I can regarding things I #recommend or don't recommend. Thank you for reading, and may your preparation lead to more luck.

The proctor was rude and condescending. I have made two attempts to take the exam and could not because of "incompatible software." I used a brand-new laptop and had tested before just fine. I don't have access to other computers that are not locked down for me to test. I am stuck and I want to be certified.

So when I signed up for the virtual testing everything went smoothly except for the actual test. It's a timed test.. everything was lagging. Open a file, it took a few seconds, the mouse was dragging behind my mouse. A bunch of lagging issues. Also, I had no time to go through and check the settings, so all of my AutoCAD preferences and setting were all different. Frankly, it was a terrible testing experience and I'm surprised I passed.

I had trouble with the exam of. Certification the last Saturday and hadn’t support.

It just doesnt work for someone with disabilities such as mine because comprehension I have to sometimes read each question 10 times to make sense of it and so not enough time