CarefullCarefull is a company building digital services for financial caregivers. Our goal is to make it easier to support our aging parents and to help families make better financial decisions together.
Carefull (getcarefull.com) has 30 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
30 approved reviews, newest moderated first
Deborah
Carefull is very intentional and detailed in monitoring my accounts. They provide weekly updates as well as an up-to-minute update on any transaction that looks suspicious. I did not receive such detailed information from my previous ID Protection provider. I highly recommend Carefull!!
Cliff E.
It would be easier for me to highlight what has gone right with Carefull costumer dept, which has been very little to nothing on resolving my issue because in over 8 hours of waiting I have yet to speak to a costumer rep.
De J.
I have been trying to cancel my subscription for a few months now. I tried emailing this company. I had my bank talk me through deactivating it on the bank website. I have been charged $19.99 for 3 months in a row. Thankfully my bank has reimbursed me for these charges. They have made it impossible to cancel their service. It has been beyond frustrating!
Philip
The Customer Care and Operations Manager Rachel H. H. has been very helpful with her expertise and timely response every time I have called. It is a very good feeling to know that one can count on such service. Thank you Carefull
Madhuri L.
They not only provide me with the service of Fraud Protection in a very minute detailed manner but also update me regularly and consistently with updated account information, reports and any questionable/doubtful charges on any account.
Idolidia P.
I would like to recognize Rachel Hodges, Carefull customer care agent, for making my experience a memorable and positive one. I needed assistance with registering my accounts for protection and she very efficiently helped me with every step in the process. She is an excellent communicator, she listened to my concerns and guided me throughout. Rachel is knowledgeable, patient and kind and excellent in her role. I really appreciated her help and tireless support. Rachel is a true keeper!
Karen J.
The help I received from my Carefull agent Rachel was invaluable. She walked me through every step and made sure I understood each part. I feel like my life is much more secure and organized now. Thank you Carefull!!
Valued C.
I’m new to Careful. So far I’ve come to appreciate the care the service provides. Today, for instance, I was alerted to an overlooked utility bill. It is reassuring having this much financial oversight.