Brian G.
Not good for US based local service businesses
I've been exploring the option of using virtual assistants for my local service business. I saw an ad for GetCallers and submitted my info. They followed up the next morning as expected, but the person that called was so difficult to understand, talking too quickly, heavy accent, and the connection was poor. That was not the experience I'm looking to give my clientele. I provided the feedback that I'm no longer interested in their services, and they tried to contact me again immediately. They only reason they get 2 stars instead of 1 is the "account manager" that called back did apologize. You get what you pay for, and this is $5/hr VA quality.
Response from GetCallersJul 12, 2022
Hi Brian, thank you for taking the time to share your feedback. We apologize for the experience you had during your initial call. We want to reassure you that our call quality has improved significantly since then. Over the last four years, as our company has grown, we have become true experts in our field and elevated our standards across all caller training and virtual assistant services. We appreciate your feedback regarding our account manager's follow-up and wish you all the best.



