Brandon
Changed agents on me with no notice
Everything was going great for the first week. On boarding was easy and the agents were eager to learn. In the second week Monday my top agent i chose never showed, no call no show, then on Tuesday the voice recording from my CRM was a completely different person. It carried that way the rest of the week and I cancelled my service on Friday. This happened with no notice to me, the new agent even got on my original agents telegram and acted as if they were the same person yet so much about the person changed.
Response from GetCallersMar 4, 2023
We're sorry to hear that you had a negative experience with our service. While we appreciate your positive feedback on the onboarding process, we apologize for any inconvenience caused by the unexpected change in agents. We strive to provide our clients with consistent and reliable service, and we understand that this may have fallen short of your expectations. We value your feedback and would like to invite you to contact us directly to discuss your concerns. We are committed to addressing any issues you may have and improving our service to meet your needs. Thank you for considering our service, and we hope to have the opportunity to better serve you in the future.