GetawayDealz.comReviews of getawaydealz.com

They were easy to deal with. I give 4 stars because of great deal, but they don't know much about the resort, couldn't answer some questions I had about the resort.

It was ok. The presentation was good, but the set up of it and lunch was pretty bad

Never received my 100 dinning voucher for attending the presentation, they are still reviewing my account. Was hit by extra resort and taxes, when supposedly everything was already included. They claimed they sent an email to the hotel, just noticed they sent it to the wrong hotel. Also still waiting for a call back from them to clarify this mess, that was 3 days ago.....(UPDATE5/23) Operations manager reached out, very understanding of my situation, hopefully getting this issue resolved, thank you for reassuring our trust with you guys!!!

over all everything went well except some extra charges added because it was booked by a "third party"promotion

Not a bad experience. Room was nice and quite. Right downtown in Pigeon Forge. The Time Share presentation was ok. I don't agree with never being able to have an offer from Capital Resorts again since we didn't sign up at that time.

Overall, we had a great vacation experience traveling to the Great Smoky Mountains, Gatlinburg, and Pigeon Forge, TN. The only downside to our vacation was going through a "minimum 90 minute presentation", don't let them fool you! You will be there for at least 2 hours or longer, and they will try to push you into selling you a timeshare deal! With that being said, our vacation package was a 5 night, 6 day stay in Gatlinburg, TN plus 2 free water park tickets to Wild Bear Water park, part of Westgate Resorts. We arrived in Gatlinburg on Thursday and checked out on Tuesday. Our presentation was scheduled for Monday, the day before we left to go home. Called and tried to reschedule the presentation for Friday or Saturday morning, but said they were booked up. Long story short, they gave us the water park tickets on Monday, and they expire in 60 days! Yeah, didn't have time to use them. We did ask if we could at least be given a gift card instead, but they couldn't. If they were giving us free water park tickets, at least schedule the presentation at an earlier time slot in your vacation so your family can at least use them! Overall, we had a nice getaway vacation in the Smokies, and enjoyed booking with getawaydealz. For 5 nights and 6 days was $241.95. Not bad!

Our GetawayDealz vacation was wonderful. The Festiva Resort was an amazing, quiet spot tucked away in Kissimmee, Fl and we loved it, the staff was awesome and so friendly made us feel like we were at home. I will definitely visit Festiva again when we return. The only concern that I would say that we had was with the promotion that we received from our presentation. The $100 Restaurant.com gift card was not actually a $100 gift card, you had to spend so much money to even use a portion of the card and we had several issues trying to use it and not understanding exactly how it worked along with the restaurants not being very familiar with how to use it either. We decided after trying to use it twice not to even bother with it anymore during our trip. I suggest to eliminate future issues maybe using another promotion option for your future customers because the promotion is one of the buying as well as selling points and help to keep satisfied customers. Thanks

Good experience, just be aware that you will likely have to commit to a sales presentation about buying a timeshare as part of your trip. While this took about three hours out of one of our vacation days (it was estimated to take 90 minutes), the trip cost was very reasonable and GetawayDealz staff were honest and communicative about the package requirements. Overall, we had a good experience.