GetawayDealz.comReviews of getawaydealz.com

The room was too small for my family! Tried upgrading and offered to pay additional money but wasn’t available. As far a presentIon, the rep showed up 20 minutes late dropped us off for breakfast came back 45 minutes later and stated that the presentation didn’t start until she arrived back. My family waited patiently once she came back she talked and talked past the actual 90 minutes and we never viewed the timeshare at all. So how can you sale something that was never showed. Later after the additional 30 minutes passed by she sent another sales person to talk and was very rude and she asked if she could extend a “FREE” week for our time. I asked if it was really “FREE”and her exact words were “ where have you ever stayed somewhere for free and that you would have to pay$199. At that point I was confused. I told her that it wasn’t FREE if you have to pay. She than said to have a nice day and she walked off.” I than asked another sales person where to pick my daughter up and where to pick up my gifts. The worst customer service ever. I want be doing that again!!!!

The room was not as nice as it looks on pictures and housekeeping never came to our room to clean or bring extra towels and when we called they didnt bring extra towels till the next day in the late afternoon and just left it in a plastic bag right when you walk in the room like they just threw it there with no regards. Some of the staff where nice but others where rude as if they hate their jobs. But their deals are real as long as you go to their timeshare class which they are nice at the beginning but once you say no not interested its like a switch turns on and they become upset and treat you different.

I expected more. The room was outdated, previous beer cases and cans were left by I'm assuming the previous guest, and I had to call them to clean the vents. There is no way they could expect me to want to buy a time share if that's what me and my family would have to look forward to.

No Pool activities were happening even tho they had the flyer saying pool activities on certain day. Resort was far away from the main attractions there is nothing close by. Service was not good

I was able to book less than two days before my stay. I told the company whom i was traveling with. They gave us a room with a tub in the middle of it. Within 30 mins my son 18 months old, hit his head on the tub and the tile around the tub. He had a lump on his head for the entire trip. I warned them and asked questions so the room would be safe for everyone including the baby. I guess we just fell through the cracks.

I was not told that reservations cannot be cancelled. There was not enough communication as to what to do or where to go for the presentation.To pay $199 plus tax and hotel fee about $34 is expensive for just 2 nights [ one room with double bed] and attend half a day of presentation. We decided to stay for one more night just close to the hotel we were booked at and we paid $69 for the same kind of room.

When I first booked this in February, I was promised a 3 night stay and a hundred dollar voucher. I checked into my hotel and was told I would be staying 2 nights. I thought that is ok I can deal with that. At the end of the tour, my wife I decided to buy. I was ok with the mix up on the nights stay, but upset on the $100 voucher. I was not offered this at all and had to ask about it. After waiting about a half hour I ended up with $50. So this is why i am giving 2 stars.

The agent from Travelldealz.com was really nice, and helpful. The deal was was definitely a great price. However, I did get what I paid for. The hotel accommodation was horrible! We were there for 4 nights/5 days, and each and EVERY DAY there was nothing but ghetto people yelling, kids playing in the hallways, and hotel security did nothing. The room itself was smaller than average, the bathroom pipes howled really loudly, so much that the bathroom door had to be closed at all times. Our stay was absolutely MISERABLE! And this was our 15 year wedding anniversary. Never again! I gave 2 stars for the horrible accommodations; the agent that booked this was a pleasure to deal with.