GetawayDealz.com is a leading provider of highly discounted vacation deals to some of the most popular destinations in North America, Mexico, Asia, and the Caribbean. We are able to provide these highly discounted vacation deals in exchange for guests agreeing to attend a 90-120 minute sales presentation of our resort partner's vacation ownership programs and products. We believe that if we offer the best deals and service, we can continue to build upon the success we have enjoyed since founding the company in 2010. We look forward to serving you and helping you to book your dream vacation.
GetawayDealz.com (getawaydealz.com) has 583 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 103 reviews with 1 star · Clear filters
Tisha
Worst decision I ever made. All rules were not disclosed before arrival. Ever time called into customer service was 40 minute call that ended in my supervisor will call back but never was called back. Checked out 25 days ago and still resolving issue.
Dianne
I tried to book here and was told I couldn't after I booked online just because someone booked the same weekend and works for same company as I do! There is over 1500 employees that work for the one I work for! Customer service was rude as hell and I will never even think about going through this web site to book anything! All information should be online to let people know if someone else works for same place then you can't book!! I will be definitely be putting this web site out there for people to stay away from!! Very disappointed!!!!!!!!!!!!!!
peewee V.
BAD CUSTOMER SERVICE AND MAINTENANCE I came to stay July 2 - 6. I will not reconmmend this Property to anyone. The Customer Service AND MAINTENANCE Sucks. After checking in for about 1 , I called the front desk to lket them no my bathroom upstairs was not working. I also let them know I didn't have a remote or cable box in the 2nd bedroom. I KEPT CALL THEM AND THEY KEPT SAYING SOMEONE WILL BE DOWN SOON. GUEST WHAT KNOW ONE SHOWED UP. The next morning I went to the front desk and FINALLY sent someone. He fix the bathroom and said he will be right back to fix the TV. YOU KNOW HE DIDN'T SHOW UP SO I HAD TO GO BACK TO THE FRONT DESK. He finally came and put a cable box in. When I was leaving I ask for the Complaints department phone number. They gave me a card for someone who quit 3 weeks ago before I came. So I finally got the right number and left a message l AS OF TODAY NO ONE EVERY CALLED ME BACK. BAD CUSTOMER SREVICE. I wasn't the only one at the property condo saying the service was bad.
Aurelia F.
I came from North Carolina on our anniversary weekend to not have a hotel room and was then put on a very high floor. Very uncomfortable will never use this company again
Response from GetawayDealz.comMay 8, 2017
Hi Aurelia, we're sorry to hear you did not enjoy your vacation. In looking at this reservation in our system, it does not seem we were notified of any issues with your booking or during your trip. We'd love the opportunity to help make things right.
Kidra B.
It's was a great experience loved the room and everything
Response from GetawayDealz.comMay 8, 2017
Hello Kidra. We're so happy you had a great experience. Would you mind revising this to a 5-star review instead of a 1-star review? I think that is what you meant to do.
Terrencia M.
I will not recommend this company. I went online looking for a vacation for me and my family. Getawaydealz.Com popped up. I called the company, paid for the trip. They told me I should recieve a confirmation confirming my stay. The day before our vacation I noticed that they never sent or call confirming our trip. Mind you they already took the full balance out of my account. I call the company for confirmation well, come to find out the hotel that they booked me for was not available. The company tried to offer me another hotel that had bad reviews and was not fit staying the night in. I had to call several times to get my money back. This company is not dependable, they don't have good customer service and if you want to stay somewhere nice this will NOT be a good company to deal with. I promise, you will be totally disappointed.
Response from GetawayDealz.comApr 29, 2017
Terrencia, thank you for your valuable feedback. We apologize for any inconvenience you experienced. It is very rare that these situations happen, especially in Pigeon Forge, Tennessee. In your case, this was a last minute reservation over the Easter holiday. When we submitted the reservation and it was rejected by the hotel, we informed you within 24 hours of your booking. We did offer alternatives, but being that it was last minute over a holiday, the options were very limited. Being that you declined the other options, we did refund the full amount to your credit card.
Shorty
Booked last minute and try to cancel same day and basically no refund. So yes they took my money. Customer service sucks!!. Like a scam
Response from GetawayDealz.comMar 15, 2017
Shorty, sorry to hear of your frustration with your booking experience. Our cancellation policy is disclosed in writing to all guests before we take payment or request confirmation for a reservation. Once your reservation was booked so close to your travel dates, our company is responsible for paying for it. That is the reason for the policy.
Franklin D.
Rooms were like a motel 6. The phone didn't work in the room. There was mold in the shower in the ceiling. It was old and outdated.
Response from GetawayDealz.comNov 30, 2016
Mr. Dillard, we are sorry to hear of your dissatisfaction with your vacation in Myrtle Beach. We apologize for any inconveniences and displeasure you experienced. In researching the issue, it does not seem that we were contacted to help resolve the room issue when you were on your vacation. Please contact us so we may attempt to make things right.