Admiral: The Visitor Relationship Management (VRM) Company Reviews | Read Customer Reviews of getadmiral.com

Admiral: The Visitor Relationship Management (VRM) Company Reviews | Read Customer Reviews of getadmiral.com

Admiral: The Visitor Relationship Management (VRM) Company reviews

70 approved reviews, newest moderated first

Tommy C.
Dec 3, 2024
REAL, TRUE CUSTOMER SERVICE
REAL, TRUE CUSTOMER SERVICE!! I couldn’t have asked for more professional service than I received from Kieran Diaz! I had subscribed to a local paper, but wasn’t getting it. I contacted Admiral for help. Kieran worked on my concerns and issues for a couple of weeks until she finally found the issues that I had created myself. Everything is working great now. Thanks to Kieran, and her persistence to help, I am now getting my paper Thank you, Kieran! tac
Response from Admiral: The Visitor Relationship Management (VRM) CompanyDec 3, 2024
Thank you so much for your kind words! We're delighted that our team has reached this level of professional support for you today. If you ever need further assistance, please reach out. We're here to help. Always! Regards, The Admiral Team
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Carolene K.
Nov 22, 2024
Problem Solved
After trying for almost 24 hours to login to American News Paper, I was finally connected to a Representative name Kieran Diaz that was able to resolve the problem within 15 minutes, He was Professional, Patient and helpful.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyNov 25, 2024
We are so glad that Kieran was able to help get this addressed quickly for you. Please reach out to us directly if you need anything in the future. We are here to help. Regards, The Admiral Team
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Ed
Nov 19, 2024
My query
I had a quick response to my query. Kiran was very professional! Many thanks 😊
Response from Admiral: The Visitor Relationship Management (VRM) CompanyNov 19, 2024
Thank you, Ed! We’re delighted to hear that Kiran provided you with a quick and professional response—delivering exceptional support that reflects our Customer Love values is what we strive for every day. If you ever need assistance in the future, simply click "Contact Support" at the bottom of the engagement message. We’re here to help. Have a lovely day! Regards, The Admiral Team
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Alfred
Nov 9, 2024
Professional lovely customer service…
Professional lovely customer service experience due to prompt response and quick resolution of my issue.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyNov 11, 2024
Thank you, Alfred! We're thrilled to hear you had a great experience with our support team. Customer Love is in our DNA and a cornerstone of how we choose to navigate this world each and every day as a business and team. Your kind words mean a lot to us. If you ever need assistance in the future, simply click the "Contact Support" link at the bottom of the window to reach out for help. Have a lovely day! Regards, The Admiral Team
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M'dith
Nov 8, 2024
Top-notch assistance
The entire support process was excellent, and each response was very rapid. Sarah was very patient through connection problems on my end, and her obvious skill and intelligence helped me resolve the problem.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyNov 8, 2024
Thank you so much for your kind words! We're thrilled to hear that your support experience was top-notch. Rapid, helpful support is what we strive for, and we're delighted that our team delivered on that for you today. If you ever need further assistance, please reach out. We're here for you. Always! Regards, The Admiral Team
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customer
Oct 30, 2024
Pleasant & Knowledgable
Knowledgable, helpful & very pleasant!
Response from Admiral: The Visitor Relationship Management (VRM) CompanyOct 30, 2024
Thank you for taking the time to share your experience with Admiral! We’re grateful for your feedback and thrilled to see it shared here. It’s rewarding to know our efforts are appreciated, and we look forward to continuing to support the needs and goals of our Publishing partners, their subscribers, and visitors. Thanks again for trusting us to help! Please reach out if there is anything we can assist with in the future. Regards, The Admiral Team
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Chloe
Sep 3, 2024
Horrendous experience
Horrendous experience. Had to give it a star to write review. It deserves 0 star. If this company is not a scam, it acts as tho it is one. Somehow insert themselves into computer and prevent me from watching many things i've had no problem watching before. They insist i turn off adblocker even tho i've told them over and over I do not have adblocker. They make a pretense of helping with a bunch of discombobulated senseless emails. This has been going on for a week.
Response from Admiral: The Visitor Relationship Management (VRM) CompanyNov 8, 2024
Thank you for your feedback. We’re sorry to hear about your experience and would like to clarify that our technology does not install anything on your device. Instead, it detects ad blockers or privacy tools that may impact a publisher’s ability to monetize their content, which is essential for keeping their site operational and content accessible. If you’re not using an ad blocker but still see messages, it’s possible that other privacy settings or tools—such as VPNs, tracker blockers, browser extensions, device settings, or network configurations—might be affecting your experience. We’d be more than happy to help you troubleshoot these if you decide to give it another try. If you ever encounter an ad block message on this or any other site in the future and need assistance, simply click the "Contact Support" link at the bottom of the message to get assistance. Regards, The Admiral Team
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Ken S.
Apr 29, 2024
They have ZERO value
They have ZERO value, who do they assist at Anything? Why do they exist?
Response from Admiral: The Visitor Relationship Management (VRM) CompanyJun 17, 2025
Hi Ken, thank you for sharing your feedback. We are sorry to hear about your frustrating experience. Admiral partners with website publishers to help them manage their content and ad-blocking traffic. The publisher of the site you visited chose to implement our service. Our goal is always to provide a smooth experience, and we would be happy to look into the specific issue you encountered. Please feel free to reach out to our support team at [email protected] with the name of the website you were on. Regards, The Admiral Team
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