Fleetsmarts is here to assist trucking carriers with getting on the road and staying on the road.We aim to assist small trucking companies with top tier fuel discounts at the major truck stops and also extremely low factoring rates to help money get into your bank quickly and efficiently to al low you to have the cash requirements to operate your business.Please reach out and let us know how we can best assist you.
Get Fleetsmarts (get.fleetsmarts.net) has 342 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
get.fleetsmarts.net
Website
get.fleetsmarts.net
Category
Internet & Software
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 68% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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These people that left a good review is…they are trash
These people that left a good review is the people that works there by far they steel your money they also lie about given them consent to use there factoring company they never pay you on time they steel more then there percentage they claim there charging you and they don't know what they are doing by far and the guy there name Aaron lie about clearing your money on time he never have his paperwork or emails and even the brokers hate them
FM
Fareed M.
Iam satisfied with you service provider
Iam satisfied with you service provider
Response from Get FleetsmartsDec 30, 2025
We have reviewed the information available and, at this time, we are unable to locate any record of an account, transaction, or service under the name provided.
We also note that the same review has been posted for multiple businesses, which makes it difficult to determine whether this complaint is related to an actual interaction with our company. To ensure we can properly review and address any legitimate concerns, we need additional information to verify your identity as a customer.
Please provide the business name, email address, phone number, and any reference or account number associated with your interaction with us. Once this information is received, we will promptly review our records and respond accordingly.
AF
Advocating for C.
Ignore the good reviews - they are for the actual Fleetsmart company. Not FleetsmartS.
This is Fleetsmarts, not the legit Fleetsmart company. This is a fuel card company who uses a 3rd party fuel card that ANYONE can get. When FMSCA carriers' motor authority becomes active, they have telemarketers call these new carriers and say "just try our fuel card, no cost, no credit check". Whether they say yes, or no, or any random word, Fleetsmarts files a UCC-1 financing statement on their company, without the carriers understanding what a UCC-1 filing is. When they attempt to go with a reputable factoring company, they learn about this UCC-1 filing and have extreme difficulty in reaching anyone. When they do, it's a foreigner (the entire organization is foreign) who says you gave us consent over the phone. They won't release the UCC unless they pay $500, $1,500, even $2,000. This is for something they did not legally consent to, did not sign up for. They were completely taken advantage of and left with no option to work with a legit factoring company. How this is happening in the US to hard working FMCSA owner/operators is bewildering. Do not speak to nor work with this company. Read the 1,000's of complaints online. They need to be shut down.
LM
Lee M.
They shutdown fuel card for fraud which…
They shutdown fuel card for fraud which was the right thing to do.... Used another card in my possession that had not been used for more than a year.... Setup new PIN code and used the card in Missouri..... 4 days later I get notified of 2 transactions within 11 minutes of each other at the same location in Texas for more than $1300. and I was in KANSAS. I have 50 people to prove I was in Kansas and a Facebook video showing me participating in a church service at my church on the day the transactions happened. I submitted dispute as directed by Fleetsmarts and almost a month later thru the front line customer service rep I was told they WILL NOT refund the $$$$ and gave no answer as to why. Account rep has not taken my calls ever but did promise to call back within a hour but NO calls.... No one but front line cust service rep will talk to me. They were good to use UNTIL THIS FRAUD. DO NOT USE THEM until you have confirmation how they handle fraud.....
Response from Get FleetsmartsDec 26, 2025
We understand how concerning situations involving disputed transactions can be, especially when potential fraud is involved.
For security and compliance reasons, all fuel card disputes are reviewed through a formal investigation process by our fraud and card services team. Refund decisions are based on the findings of that review, including transaction details and account activity. Frontline representatives have limited visibility into these investigations, which can sometimes make communication feel delayed or incomplete.
To ensure your dispute is properly reviewed and escalated, we encourage you to contact our compliance team directly at 801-893-3600. Speaking with the appropriate team allows your case to be reviewed in full and any available clarification to be provided.
Fleetsmarts remains committed to safeguarding accounts and addressing fraud concerns carefully and responsibly.
AZ
Andres Z.
Stay away from FLEETSMARTS . Deceiving people
I am extremely disappointed with my experience with FleetSmarts. They filed an unauthorized UCC lien against my company without proper consent or justification. This action was taken without my approval and has caused serious concern and potential harm to my business.
Additionally, FleetSmarts refuses to cancel the contract, despite previously stating—both verbally and in writing—that the contract can be canceled at any time. After requesting cancellation, they continued to enforce the agreement and failed to act in good faith.
The lack of transparency, refusal to honor their own stated terms, and the filing of an unauthorized UCC lien are unacceptable business practices. I am currently working to resolve this matter, but I believe other business owners should be aware of these issues before engaging with FleetSmarts.
I strongly recommend exercising caution before entering into any agreement with this company.
Response from Get FleetsmartsDec 26, 2025
We take feedback like this seriously and want to address the claims clearly and responsibly.
Fleetsmarts does not file UCC liens without disclosure, nor do we enforce agreements outside of the terms communicated during onboarding. Any UCC filing is associated with the setup of a credit or service program and follows established procedures. Cancellation requests and account status are reviewed based on the specific details of each account to ensure accuracy and compliance.
We understand that misunderstandings can occur, especially when multiple communications are involved, and our goal is always to provide clarity and resolve concerns appropriately. To allow us to review your situation in detail and address your claims directly, we encourage you to contact our team at 801-893-3600. Speaking with us will allow us to verify the information and outline the proper next steps.
Fleetsmarts remains committed to transparent practices and supporting business owners with reliable factoring and fuel card solutions.
AN
Arash N.
Fraud!!!
Fraud!!!! FRAUD!!!!
They make fake contracts and they ask you $500 to take it off ,
Im sure I'm not the only one that this happened to him
Response from Get FleetsmartsDec 26, 2025
We take statements like this seriously and want to address them clearly and responsibly.
Fleetsmarts does not create fake contracts or place filings without prior disclosure. Any UCC filing or account action is completed as part of a documented onboarding process and in accordance with applicable requirements. Requests for release are handled through established procedures to ensure accuracy and compliance.
We encourage you to contact our team directly at 801-893-3600 so we can review your specific situation, verify the details, and address your concern appropriately. We remain committed to transparent business practices and supporting our customers in a professional manner.
TA
Tabadal Al M.
I am happy with thier service
I am happy with thier service
Response from Get FleetsmartsDec 9, 2025
We’re thrilled to hear that you’re happy with our service! At Fleetsmarts, we strive to make every experience smooth, reliable, and supportive for our carriers. Thank you for your trust and recommendation.
PC
Psst C.
In the last four months
In the last four months, I have sent many emails to your colleague David requesting the latest updates on our invoices, but I have not received any information.
Unfortunately, this situation has made me feel that I may have entered into a contract with someone who has not acted in good faith.
Response from Get FleetsmartsDec 26, 2025
We understand how important timely communication and invoice updates are for your business.
We want to ensure your inquiry is reviewed promptly and accurately. Please contact our team directly at 801-893-3600 so we can verify your account details and provide a clear update regarding your invoices.
Fleetsmarts is committed to maintaining transparent communication and acting in good faith with our clients.
