Get Fleetsmarts Reviews | Read Customer Reviews of get.fleetsmarts.net

Get Fleetsmarts Reviews | Read Customer Reviews of get.fleetsmarts.net

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Showing 5 reviews with 2 stars · Clear filters

Mondragons T.
Jul 18, 2025
DOUBLE CHECK BILLING
I’d recommend double checking the amounts they are charging. Recently, every time I pump fuel with their fuel card I’m being charged more than fuel price shown on Fuel Map. They request screenshot of fuel price to process “refund” despite it being on their own website. Then they don’t really refund your money, they just give you credit for your next “billing cycle”. They brush it off as a system error even though it happens every time I pump fuel with them.
Response from Get FleetsmartsJul 22, 2025
Thank you for bringing this to our attention. To better assist you, could you please confirm the company name on the account? We also recommend contacting our Customer Service Support team directly at 801-893-3600 so we can review your account in detail and resolve this issue promptly. We appreciate your patience and look forward to assisting you further.
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Nicholas S.
Mar 31, 2025
Stone trucking
Landon was very instructive as well as helpful. Good man.
Response from Get FleetsmartsApr 1, 2025
Thank you for your feedback and for recognizing Landon's helpfulness! We appreciate your kind words. We did notice that despite your positive comments, the star rating given was low. If there was anything about your experience that did not meet your expectations, we would love to hear more so we can improve. Please feel free to reach out to us directly.
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Nicholas
Mar 31, 2025
stonetrucking153
Landon was very instructive as well as hopeful. Good gentleman
Response from Get FleetsmartsApr 1, 2025
Thank you for your feedback and for recognizing Landon's helpfulness! We appreciate your kind words. We did notice that despite your positive comments, the star rating given was low. If there was anything about your experience that did not meet your expectations, we would love to hear more so we can improve. Please feel free to reach out to us directly.
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Raydale M.
Mar 17, 2025
Good solid factoring company to work…
Changed my original comment 3-31-25 I'm having second thoughts on this company Denise is good to work with but it's a lot of things with this company I don't like. Honestly that cost me a lot of money, brokers have made payments on time and they'll still recourse me, many phone calls and emails are ignored, I needed an advance to pay bills and they let me wait 2 weeks with no response yes or no it was very stressful I would have rather them say no instead of saying nothing.
Response from Get FleetsmartsApr 1, 2025
Thank you for your great feedback! We’re thrilled to hear that you’ve had a positive experience working with FleetSmart. It’s wonderful to know that Denise has been a helpful and professional contact for you, ensuring invoices are paid in a timely manner. We’re proud of our team’s commitment to excellent service, and we’ll be sure to pass along your kind words to Denise. Thank you again for sharing your experience, and we look forward to continuing to work with you!
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EA
Jun 22, 2024
Do not engage in factoring with…
Do not engage in factoring with Fleetsmarts. My experience with this company has been extremely frustrating and financially damaging. Despite having my bank account information, Fleetsmarts opened an unauthorized account under my business name. They do not understand the basics of factoring and consistently hold onto payments for weeks, even after receiving funds from brokers. This results in significant financial strain and operational delays. A class action lawsuit may be necessary to address these issues and hold Fleetsmarts accountable for their actions.
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