Fleetsmarts is here to assist trucking carriers with getting on the road and staying on the road.We aim to assist small trucking companies with top tier fuel discounts at the major truck stops and also extremely low factoring rates to help money get into your bank quickly and efficiently to al low you to have the cash requirements to operate your business.Please reach out and let us know how we can best assist you.
Get Fleetsmarts (get.fleetsmarts.net) has 342 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
get.fleetsmarts.net
Website
get.fleetsmarts.net
Category
Internet & Software
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 68% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Lei - account manager At Fleetsmarts is the man i strongly recommend the company and Lei to help do your company factoring he has never let us down.
Response from Get FleetsmartsJun 6, 2025
We're proud to have Lei on the Fleetsmarts team, and it’s great to hear he continues to deliver reliable support. If you're looking for consistent service, competitive factoring rates, fuel discounts, and credit solutions, Fleetsmarts is here to be your trusted business partner.
GP
Gilberto P.
Accoun manager Matthew 👎👎 contract
Matthew Amane was assigned as my account manager. Unfortunately, my experience was very unsatisfactory due to several issues with communication and account management.
First, I received unclear information about the terms of the factoring service. During our initial conversations, Matthew assured me that payments for the loads would be processed within 24–48 hours of submitting the invoices. However, after submitting several invoices, payments were delayed up to five business days, causing cash flow issues for my business. When I contacted Matthew to clarify the situation, his responses were vague and provided no concrete solution.
Additionally, I experienced difficulties with the Fleetsmarts fuel card. Matthew explained that I would receive significant discounts at partner gas stations, but when I used the card, the discounts applied were less than promised. I sent Matthew screenshots to show the discrepancy, but I did not receive a timely response or resolution to the problem. This led me to stop using the card after two weeks.
Finally, I attempted to close my account with Fleetsmarts, but the process was complicated and nearly impossible. The lack of clarity, delayed responses, and discrepancies in promised services made my experience with Matthew and Fleetsmarts disappointing. I would recommend other carriers thoroughly research the terms of service before committing to this company. I clarify that this way of expressing myself is only to comply with Trust Pilot. All my previous reviews have been deleted.
Response from Get FleetsmartsJun 13, 2025
We’re sorry you feel this way. Fleetsmarts has clear contract terms that are agreed to in writing and reviewed on recorded calls. If your account is not in compliance, such as an unresolved balance, active UCC filing, outstanding fuel or factoring obligation, or if the contractual term has not yet been completed, then release cannot be granted until those matters are resolved.
Our team has reached out multiple times to offer a path forward. If you're serious about resolving the issue, we're still open to finding a solution in good faith. But public accusations without context do not change the facts or the agreement you signed.
Fleetsmarts remains committed to fair and transparent service for all clients.
FS
Five Sons Transport L.
CHRISTINE
She is very cooperative and guide me well and sort my issue on the call. Really satisfied.
Response from Get FleetsmartsJun 6, 2025
We're glad to hear she was cooperative, guided you well, and resolved your issue during the call. At Fleetsmarts, we aim to deliver fast, reliable support along with services like factoring, fuel savings, and flexible credit options to help your business succeed.
WI
Will
Landon he did a great job working with me
Landon did a great job helping me with my bills
Response from Get FleetsmartsJun 6, 2025
We're glad Landon was able to assist you with your billing needs. At Fleetsmarts, we’re dedicated to providing dependable support along with services like factoring, fuel discounts, and credit lines to keep your business moving forward.
JE
Jessica
Landon was very respectful and help us…
Landon was very respectful and help us with every step thanks for doing an outstanding job
Response from Get FleetsmartsJun 6, 2025
Thank you for the great feedback. We're glad Landon provided respectful and thorough support every step of the way. At Fleetsmarts, we’re committed to outstanding service along with valuable tools like factoring, fuel savings, and credit lines to help grow your business.
XM
XUEMEI M.
Great commucate with LANDON
Great commucate with LANDON. Help me a lot.
Response from Get FleetsmartsJun 6, 2025
We're glad Landon was able to communicate clearly and provide the help you needed. At Fleetsmarts, we’re here to support your business with strong service, factoring solutions, fuel discounts, and flexible credit options.
OB
Oz B.
Riz is AWESOME!!
Riz is AWESOME!!! She was very knowledgeable, calm and very respectful! She had an answer to every question that I had and addressed all of my concerns as if she was a part of my business. I want to say THANK YOU RIZ you are truly amazing and was a pleasure to talk to. Fleetsmarts, as a company you should be lucky to have a person like RIZ on you team.
Thanks again RIZ!!! 💯💪🏾
Response from Get FleetsmartsJun 4, 2025
We're proud to have Riz on the Fleetsmarts team. Her knowledge, professionalism, and dedication truly make a difference. We're committed to supporting your business every step of the way with reliable factoring, fuel discounts, and credit line solutions. Thanks again for choosing Fleetsmarts.
WC
William c W.
Christine was very helpful and polite…
Christine was very helpful and polite and she got it taken care of immediately very very professionally so hats of to her and thank you
Response from Get FleetsmartsJun 4, 2025
We’re glad Christine was able to assist you quickly and professionally. At Fleetsmarts, we take pride in delivering excellent service and fast solutions. If you ever need factoring support, fuel discounts, or a credit line, we’re here to help your business move forward.