Des C.
Easy process for ordering.
Easy process for ordering.
Response from KatoriOct 16, 2026
Hello Des, Thank you for your 5-star review! We’re glad everything went smoothly with your order. Best regards, Jessy from Katori

Katori is a titanium cutting board designed to give you a hygienic, durable, and easy-to-clean surface for everyday meal prep. Unlike wood or bamboo, which can absorb odors and trap moisture in knife grooves, and plastic, which scratches easily and can shed microplastics, Katori’s titanium surface is non-porous, so food residue, stains, and smells don’t sink in.The double-sided design lets you keep raw and cooked foods on separate sides, making it simpler to reduce the risk of cross-contamination. Katori resists scratches, dents, and warping, stands up to heavy daily use, and is heat-resistant, so you can set hot pots and pans directly on it. It’s also BPA-free and non-toxic, with no plastics or coatings to leach into your food.Measuring 11.4 x 7.9 inches (29 x 20 cm), Katori is compact enough to fit in most kitchens and light enough to take camping or on outdoor trips.Cleaning is quick: wash it with warm water and mild soap after each use, then dry it immediately with a soft cloth to prevent water spots. Avoid abrasive cleaners and scouring pads, which can damage the surface. No oiling or special upkeep is needed.
Katori (get-katori.com) has 62 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Des C.
Easy process for ordering.
Response from KatoriOct 16, 2026
Hello Des, Thank you for your 5-star review! We’re glad everything went smoothly with your order. Best regards, Jessy from Katori
Douglas H.
The information that was supplied with the video convinced me that this cutting board is the cleanest and safest way to prepare food. I thought the price was reasonable as well.
Response from KatoriOct 16, 2026
Hello Douglas, We appreciate your review! It’s great to hear that the product presentation was helpful and that you felt the price offered good value. Warm regards, Jessy from Katori
Dick L.
Easy to use website. very informative and intuitive. pricing fair.
Response from KatoriOct 16, 2026
Hello Dick, We’re happy to know you found our website straightforward to navigate and appreciated the clear information and reasonable pricing. Thanks for sharing your feedback! Kind regards, Jessy from Katori
Pat
Wanted to move from plastic. However I still have cuts in this board when I used it.
Response from KatoriOct 15, 2026
Hello Pat, Thank you for your feedback. We appreciate you bringing your concerns about the cutting board to our attention. If you need assistance, please feel free to contact our Support Team. Kind regards, Jessy from Katori
Karl
Very helpful understanding Customer Service Staff
Response from KatoriOct 14, 2026
Hello Karl, We appreciate your 5-star feedback! It’s great to know our team provided helpful support and handled your concerns with care. Best wishes, Jessy from Katori
Jan W.
We wanted a full refund if send the product back (postage at our expense) but twice they coerced us to accept a partial refund and keep the item. We told them repeatedly it was WAY TOO SMALL and we will never use the cutting board, but they refused to accept the item back and provide a full refund despite stating they would do that in an initial email.
Response from KatoriOct 14, 2026
Hello Jan, Thank you for sharing your feedback. Our return policy outlines the conditions for returning items and receiving a refund. Partial refunds are offered as an optional alternative for customers who prefer to keep their purchase, while full refunds are handled in accordance with our return policy. We are reviewing your case to determine the appropriate next steps. A member of our team has been assigned to follow up with you directly and provide an update. Please check your inbox whenever you have a moment. Best regards, Jessy from Katori
Virginia
Hello! I wrote a review about the KATORI PURE TITANIUM cutting board which I ordered from you! I am sorry that what I have written you is THE TRUTH about a product that never should have been on the market. The very first time I sliced an apple on it, the knife left a scratch despite the box it came in saying "Knife- Friendly Surface". I wish I could give a better review (I must tell you that Julia, on your staff, was extremely helpful by getting my situation figured out) , but further requests to write something more positive would only be a lie!
Response from KatoriOct 16, 2026
Hello Virginia, Thank you for taking the time to share your feedback. We appreciate you sharing your experience, as customer feedback helps us continue to refine our products and services. We have reviewed your communication with our support team and are pleased to see that your case has now been resolved. Should you need any further assistance, please don't hesitate to reach out. Kind regards, Jessy from Katori
Jefferson N.
Very fast response to my email and offered a satisfactory solution
Response from KatoriOct 13, 2026
Hello Jefferson, We’re glad our team was quick to respond to your email and help resolve your concern. Thank you for your feedback! Regards, Jessy from Katori