Tendo N.
Did not receive the order
Did not receive the order. No reach out. Emails in Chinese.
Response from Gerylove Red Light TherapyJun 18, 2026
Dear Customer, Thank you for sharing your feedback. We are truly sorry that your experience did not meet your expectations. At Gerylove, we take every customer’s experience seriously, and your comments help us improve our products and services. After checking your order, we can see that the package has been successfully delivered and received. We would like to better understand the issue you experienced with the product after delivery. We sincerely value your feedback and hope to have the opportunity to make things right.