Gerbera StoryReviews of gerberastory.com

Do not purchase from this company. They do not take returns and their sizing is way off from what their chart states. Also, the express shipment that you pay an extreme price is not guaranteed to arrive on time. My order sat in China waiting for a plane for 2 weeks.

I ordered a shirt for the Kentucky Derby. Paid significantly extra for shipping to ensure I'd receive it in time for an event. My match said I would get it Wednesday at the latest....their math had it arriving on Saturday, after the race started. And their customer service feels that they did nothing wrong and will not accept a return. The shirt? It has weird images... Polo ponies, drinks with apples, hats that are nothing you might see on Derby day. The designer obviously had no idea what happens on Derby Day. So I'm out $60, will never do business with them again, and will send a very odd shirt to Goodwill. Buyer beware, these people suck.

Ordered item on 4/21. Emailed customer service and adviced my order was ready to ship on 4/26. No other response emails since. Emailed again for update on order still no response. Need gift ASAP per order processing guidelines for birthday present. Please advise ASAP! I have my order# but don't want to include it here.

Ordered t-shirt for birthday on 2/5. On 2/ 12, began attempting to contact regarding order with no response. Never or haven't received any shipping information or tracking. I contacted customer service by email & text with no reply back. States a response will be given within 24hrs. Is this a legit website? I'm beginning to investigate NOW- and contacting my financial institution to investigate if I've been scammed.

I ordered my birthday t-shirt on the 9th of January 2024. I paid the extra 19 99 dollars for speeding delivery, my birthday is tomorrow January 20th, and shirt is still awaiting item in San Jose, and I live in New Jersey. I reached out many times by email, messengers, and I didn't receive a timely response to my questions, they keep sending me my tracking number which I already have saying awaiting item in San Jose. It's been saying the same thing for over a week now. That's not how a business is supposed to be run, it the item is going to running late, email the customer and let them know, and if they paid extra for speedy shipping , that should be automatically refunded.

Never got what I ordered. Fed x said they couldn't deliver it cause address was wrong. Address is right on my order. So they wanted more money for shipping which I won't do. So I'm out 41dollars plus shipping I guess. Never do business with these people again order number is gp2580

Great Customer Service!! Shirt I ordered came in wrong color, I contact customer service, they responded very promptly and sent me the correct shirt. I've ordered from other companies before and i can say these are very good quality shirts and true to size.

I am giving this business a 4 star because of the customer service. The graphic on my hoodie was too small. I was worried when I could only send an email, however they responded the same day. They continued communication until the problem was solved. My only other complaint would be the buy 3 get 1 free. The site would not let me get the 4th one free.