Gerbera StoryReviews of gerberastory.com

I am so disappointed in this company! We ordered three shirts and were really excited to find such fun prints. One didn’t fit and we were surprised to learn the company doesn’t do exchanges for shirts that don’t fit?! Part of doing business online is trying them on once you receive them, knowing that the first time you try a specific brand the size may need to be adjusted. We were informed that this company doesn’t do that. I don’t recommend anyone purchase getting them!

It takes -almost 2 months before I got my order and I paid expedite fee for that. The quality of the fabric is okay except the stitching is low quality. It’s not worth your money and time for ordering their product. It’s disappointing.

This is absolutely ridiculous! There is still no update on my order that was placed 3 weeks ago with expedited shipping. Well beyond the 7-9 days for production. Customer service is slow to respond and there is no return policy.

The material use to make there polos is thick. Definitely not moisture wicking. I live in Florida, and this will feel like I'm wearing a sweatshirt.

I ordered 4 shirts for a golfing trip totaling almost 200 dollars because I paid an extra 20 dollars for the 6-8 business day shipping and I received my shirts on the 17th of September when I ordered them on the September 2nd they were delivered past the 6-8 day time frame that I paid for and were not here in the time I needed them to be. Don’t pay for the rushed shipping because you won’t receive it on time. I did email the company and their response was that it takes 7-9 days for the product then additional days to ship! Then don’t advertise 6-8 business days shipping if it’s not feasible to do!

The t-shirts I ordered were for men but I ordered women (which states unisex) I have several unisex t-shirts and their not this big. These t-shirts look like they've been pulled and there are big dips in the shirts as though they've been on some sort of big pole or something. I just can't figure out where this big indentation came from. I'll have to wash them to remove this big indentation. Hopefully that'll work and maybe washing will also help with this huge size. They look to be a size 3x. I ordered a size xlarge. Never again will I purchase from this company! They have great advertising pictures....that's it.

Gerbera prints? Read the return policy. Doesn’t fit right? Company response is basically ‘You should’ve ordered the right size.’ “we can only offer to exchange or return orders if it is due to our error in providing the incorrect size items the customer ordered.” No refunds. No exchanges. But they’ll give us 20% off next order. As if! On July 14, 2024 we received this reply: Reply from Gerbera Story 10 minutes ago “Hi Roberta Wiley We are so sorry to hear that these items do not satisfy you well as your expectation. Can you let me know the ID of your order ? We would love to help where we can and pass along your suggestions to our team“ I’d love your contact info so I could reply. Just in case, here’s the order number. GP3331 Another reply from Gerbera Story: Reply from Gerbera Story Updated 10 minutes ago Hi Roberta Wiley Can you send me your email that used to place your order ? We can't find any order with ID GP3331. Hello Gerbera Story. As an individual, a private party, I am not posting my email on this platform. Please include contact info and I will reach out.

I ordered 4 shirts, one for myself and three as gifts. I will not be gifting them. The fabric is flimsy and cheap. The sizing is completely off. And worst of all, they were all mis sewn. The button placards are on a terrible slant. They look like they were sewn by someone who has no experience with sewing. Awful!!!