AAlder
Good Experience
So few companies actually live up to the lifetime guarantee these days. I had a very old air chuck, probably 15 years old. It stopped sealing against the valve stem, they replaced it with no drama. Much appreciated!

In 1989, Genuine Innovations created the first CO2 inflator head. Since then, millions of cyclists around the world have put their trust in Genuine Innovations' CO2 inflation product and accessories. Ride Under Pressure!
Genuine Innovations (genuineinnovations.com) has 104 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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AAlder
So few companies actually live up to the lifetime guarantee these days. I had a very old air chuck, probably 15 years old. It stopped sealing against the valve stem, they replaced it with no drama. Much appreciated!
Raymond J.
Super cool easy process to execute warranty replacement. Completely reinstated my confidence in this company
Edward M.
Emailed for a part replacement. Finest customer service I've had in years. Thank you GI.
Troy D.
excellent, easy support!
Gerald G.
Great product
Jay M.
Great product when you need it.
Victor C.
It was so easy to get my product exchanged after an oring failed in the top plunger seal. They were fast and courteous.I will definintely be buying more products from their company with this type of customer care.
Martin B.
Your company provides excellent products and very efficient and friendly customer service. My transaction was warranty replacement of an item that broke during normal use. I offered to send back the broken unit but the representative told me that was not necessary and that my replacement unit would be mailed the next business day.