Discover the latest styles in men's formal wear and accessories at Gentleman's Guru. From timeless and classic suits to exotic and luxury tuxedos. We offer a wide selection of unique styles, colors, and prints for you to choose from. Shawl or peaked collar styles are all available in paisley, floral, and other exotic beautiful patterns. In addition, luxury velvet and sparkly sequin tuxedos are also available at affordable prices. Whether you're looking for a regular size, a slim-fit cut, or custom-made to your own body measurements. We've got you covered. Up your wardrobe game to the next level and turn some heads at your next special event without breaking the bank.
Gentleman's Guru (gentlemansguru.com) has 207 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
gentlemansguru.com
Website
gentlemansguru.com
Category
Costume & Wedding
Location
Las Vegas, Nevada
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 46% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Paid for rush shipment and it did not arrive when it was suppose to and now my son had to buy another tie!!!
I have read your reply and I paid $25.00 for 2 to 3 days shipping so your math is off!!
Response from Gentleman's GuruOct 21, 2026
Hello April,
Thank you for your review and we apologize for any confusion regarding your delivery timeline.
We looked into your order placed on October 13th and want to clarify the shipping details to help clear up any misunderstanding.
Our records show that the Secure Shipping option was selected for this order, which carries a delivery window of 3 to 7 business days and includes tracking.
Your package was shipped on October 14th and successfully delivered today, October 21st. Because weekends do not count as business days, this delivery took exactly 6 business days, which falls within the promised timeframe.
While the package did arrive within the specified delivery window, we understand how stressful timing can be for special events. We truly regret that your son needed a tie sooner and had to purchase an alternative.
Kindly check your original sale receipt to confirm your selected shipping was for secure shipping with a 3 to 7 business day delivery.
DW
Devon W.
This place is the worst
This place is the worst. I payed over $800 for my wedding suit and came looking like crap. I went to my tailor and got sized. I sent the measurements to them, and they said their system flagged 3 areas on my measurements. I went back to the tailor, and he added a half of an inch to the flagged measurements. I specifically checked the slim fit box and the suit came with a lot of room and not what I wanted. Now my wedding day is ruined because of this company. The people who are sewing these garments don't have a clue. The suits you see on the website must have been AI generated, because it looks nothing like what I ordered. I'm very disappointed. Do NOT BUY FROM THIS PLACE!!!!
Pictures was sent with me wearing the suit. I even outlined the areas that had a lot of room. Your team did a terrible job. Don’t try to say you tried to help, because that wasn’t the case. Please do not paint a perfect picture.
Response from Gentleman's GuruOct 8, 2026
Thank you for your feedback. We always strive to ensure our customers receive a perfect fit, which is why our team reached out to you personally to confirm the measurements provided on your order before we began production. Additionally, we want to clarify that none of our suits are AI-generated; every garment is physically tailored and constructed to order.
You mentioned wanting the suit to look exactly like the fit pictured on our website. However, please keep in mind that the suit you received is a slim fit suit, which features a narrower cut through the shoulders, chest, and waist compared to a looser regular fit garment.
Because your ordered measurements are eight sizes larger than the model featured on our site, the scaling, proportions, and overall silhouette will naturally look different on your specific body type.
When you contacted us regarding a fit issue, we immediately sought to resolve it by requesting photos of the suit. This is our standard procedure to verify the physical measurements against your order details so we can determine the exact course of action needed to fix it. We remain completely committed to assisting you, but we still have not received the requested images despite three separate follow-ups from our support team.
Rather than providing those images so we could help correct the issue, you chose to leave a negative review instead. Our offer to help stands; please reply to our latest message with those photos so we can evaluate how the slim fit is sitting on you and find a solution as quickly as possible.
JS
Jake S.
no returns and the item is really not…
no returns and the item is really not at all true to size. customer service was fast but was just there to tell me i cant do anything
Update: I see the response from the site in my comments and I just wanna say this jacket is not at all true to size and that is the issue I have with it. It is not something I can wear, but due to their policy I cannot return it. Seems to work out great for them, but not good for a customer.
Response from Gentleman's GuruJun 10, 2026
Hi Jake, We allow returns on our items with the exception of custom size garments and clearance items.
The jacket you purchased was a clearance item. This information was clearly stated on the product page as well as our return policy.
In addition, we provide a size chart on our product pages that shows all of the finished measurements of each size we offer.
We appologize that you are not satisfied with garment you purchased or our store policy. We do our very best to provide accurate images, discriptions and product information so our customers can make an educated choice for their needs.
CD
Chris D.
Zero customer service…run away don't walk.
I’ve never encountered customer service quite like this.
After spending hundreds of dollars with Gentleman’s Guru, I ran into repeated website failures trying to reorder a larger size. The system refused to accept a valid discount code, rejected multiple verified cards, and wasted three days of my time.
When I reached out for help, I was met with defensiveness and attitude. The person identifying herself as the manager — possibly even ownership — chose to refund my order and “refuse service” rather than fix the issue. That’s a remarkable way to treat a paying customer.
To this day, I’m still waiting on a refund for my original suit and an RMA for the remaining items I intend to return.
And for anyone reading this while considering a purchase — take a look at their glowing Trustpilot reviews. They read more like marketing copy than genuine customer experiences. I wish I had noticed that pattern before I placed my order.
I expected professionalism. What I got was arrogance, deflection, and wasted time.
Response from Gentleman's GuruNov 13, 2025
Dr. Donabedian,
We are writing to address the statements you have made regarding your recent experience with our company.
Your initial request for a return stemmed from dissatisfaction with the garment sizing and a demand that we begin production on a replacement before the original item had been returned. Our team provided clear return instructions and explained that a new order would need to be placed through our website in order to select a different size. A detailed size chart is available on the product page to assist customers in choosing the most appropriate fit.
Subsequently, you reported that our website was malfunctioning when, in fact, the issue was due to your bank declining the transaction. This was accurately explained to you by our Customer Service Manager. Your response to this clarification was inappropriate and disproportionate, as our representative made no personal insinuations regarding your financial status.
Following this, you directed unprofessional and disrespectful remarks toward our staff, insisting that the issue originated on our end when it was the result of an invalid coupon code you entered. The website’s error message clearly indicated this, and had it been reviewed carefully, the confusion could have been avoided.
Even after your second order was successfully processed, you continued to make unfounded accusations, demanded a discount, and insisted on speaking to a manager, despite the fact that you were already corresponding with one, whose title was clearly listed in her communications.
Your conduct throughout these exchanges was discourteous and inconsistent with the standards of professionalism we expect from any customer, particularly one holding an advanced degree. My employees deserve to be treated with respect, and I will not allow them to be subjected to hostility or verbal aggression under any circumstances.
For this reason, we have instructed our team to process a full refund for your order and to close your account with us. We believe it is in both parties’ best interest to discontinue this business relationship.
MS
Myisha S.
Horrible tux company
Do as you please but as someone who’s husband loves a classic man look. This was a terrible experience ! The quality is not as described on the website . My husband picked one of these tuxedos for our wedding. Along with 3 gentlemen from the bridal party . Spending 500 plus each for a custom tux . The nicest part was the packaging . The tux look like it came from temu . We have purchased better quality elsewhere . Including JCPenney ! The policy states no refunds for custom wear . So we took a loss there . However they should be ashamed to rip people off . Please consider other places if you like quality.
Response from Gentleman's GuruAug 25, 2025
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with us did not meet your expectations, especially for such an important occasion as your wedding.
At Gentleman’s Guru, we take great pride in offering unique formalwear and strive to provide high-quality garments that are both stylish and memorable. It’s disappointing to learn that we fell short in your case. While we do our best to accurately represent all items on our website, we understand that expectations can vary, especially with custom garments.
Regarding our policy on custom items, we try to be as transparent as possible, as these pieces are made to order and tailored specifically for each client. That said, your feedback is taken seriously, and we will be reviewing it with our team to ensure we are continuously improving both our products and our customer experience.
We sincerely regret any frustration this has caused and appreciate you allowing us to address your concerns. If you would be open to it, we’d love the chance to speak further and see if there’s anything we can do to make things right. Please feel free to reach out to our support team at [email protected].
We wish you and your husband all the best in your marriage and future endeavors.
Warm regards,
The Gentleman’s Guru Team
ST
Steve
Terrible experience
Terrible experience. Read the fine print before doing business. Their customer service person, also claims to be their general manager and maybe even owner. Sad because product is quite nice but seriously mis sized and any return is time consuming with no assistance and all at your own cost. I was blamed for not studying their size chart and that their 42 regular is not actually a 42 regular. I tried but was told to go elsewhere after careful consideration at their end! Avoid! This took place over a long period and concluded today!
HR
Honest R.
Gentlemen Guru was a disappointment…
Gentlemen Guru was a disappointment after being highly recommended. First you can never speak with someone over the phone, it’s all virtual assistant. Secondly, I order a tuxedo for my son’s prom and it wasn’t what we ordered. The tux had 4 hole buttons on the suit. The buttons were black with a gold strip, didn’t match the tuxedo at all. The pictures showed cloth buttons. Who puts 4 hole buttons on a 500+ dollars tuxedo. Guru should know better. The suit looked like it was pulled off the rack. It was an extremely disappointment. In addition, I have to pay 40+ dollars to send back a tuxedo that was falsely advertised. I can’t say I will recommend.
4/5/24
I meant Chat either way you can’t speak with someone directly (a human). The tracking numbers have been provided and I wish I could send pictures on this site. In your advertisement, the suit showed cloth/satin buttons, it did not show 4 hole buttons. However, you can view my post with pictures on Google reviews. Neither here or there, the suit is on its way back. Best regards
Response from Gentleman's GuruApr 5, 2024
Hello Courtney and thank you for providing us with your honest feedback regarding your experience. I would like to make clear that one, we use no virtual assistance in our customer service. We are extremely busy during prom season and if you had called and not left a message, how can you expect a call back to resolve your issue? Secondly, the garment you received from us is exactly as shown on our website down to the four buttons shown on the sleeve. Since all of our full suits and tuxedos are made once ordered, there are no off the rack suits that are to be had here. We deeply apologize that you were not satisfied with your purchase and the free shipping you got on your order. We in no way falsely advertise any of the garments or items sold on our website. You are free to use any service you would like to return the garment to us, and we only request that you provide a return tracking number, which I see is yet to be provided. We look forward to receiving your return and processing your refund in full.
PE
Pie E.
Truly abysmal customer service; wont even give you a return label.
I do have to say the product was great (I ordered two sizes and returned one) but returning it was SUCH a hassle, I would NEVER used them again; they are not even trying to attempt to appear customer friendly. You have to search for returns on their website and then it just gave the return policy so I had to contact them. I called but it forced me to leave a message; nobody called me back. Then I started a chat and it said "Vincent joined me" but then he never responded and the automated wording seemed like it might be that he would email me but I could not tell; luckily I left it up and it took him 2 hours to get back to me. Then he pasted some LONG message that basically said "You pay for returns and we dont even provide a return label; Better put your RMA number on the box or we will return it".
Response from Gentleman's GuruDec 27, 2023
Hello Mr. Elliott, We appreciate your review and are elated to hear that you are happy with the garment quality. We deeply apologize if the 2-hour wait you endured for our customer service team to respond to your return request on the day after Christmas was an inconvenience to you. Additionally, we apologize if you had difficulty finding the return policy which is located on every page of our website. The return instructions provided to you repeat the 4 points a customer needs to know in case they fail to read the return policy. You are correct that we do not provide return labels, nor do we charge for returns like 80% of retailers this holiday season. Should you change your mind, we will welcome the opportunity to serve you again in the future.
