Deine A.
Raw DNA not testable as uploaded
My raw ancestry dna was not testable. Seems a few important caveats were missing and therefore couldn't be run. I'm curious now. How could they be missing?
Response from GenoPalateSep 23, 2020
Hi Deine, DNA data files have thousands of datapoints which contain your genotypes for genetics markers called SNPs. When your DNA is analyzed at the lab they will extract the data for many of these genes, but not all of them, unless you complete a very expensive full genome sequencing. From these thousands of data points, GenoPalate uses approximately 100 to provide you with nutritional recommendations. Unfortunately, certain ancestry tests do not have data for enough of the data points that we look at to provide you with a high quality product that we are confident in. For example, of the thousands of data points in your DNA file, you may have only had 90 of the 100 we use for our nutritional analysis. When this occurs, the file does not pass our quality control standards, and we offer the customer the option to purchase our DNA kit which will cover all of the necessary data points. We understand this can be frustrating, but hope this helps to clarify your situation. If you have further questions, please contact [email protected] Thank you, The GenoPalate® Team




