genomemedical.comReviews of genomemedical.com

Bad overall experience with genome medical. I contacted them to get genetic testing. The counseling session was fine but everything else was not. They sent me a kit for myriad genetic testing. I sent my test kit in. They did not recognized genome medical as a legitimate provider. I called. They said they called myriad. I followed up again because I receive not information and they gave me the same information that they would call. I called again and then they said that myriad was waiting for my benefit information. I sent it in and never got any information. It took 3 months for Myriad to begin processing my kit.

Genome Medical is an embarrassment and abomination. They were referred to us by Coopergenomics for extended family testing, and totally blew it at every possible turn. Without getting too detailed or technical, I've spoken to about five separate people about our (not even/never established) case, and received a different answer from each person, not having any inkling about what the last associate was talking about. If they do follow-up, it's not in a timely fashion. It feels like the blind leading the blind here. We have complained about them to Coopergenomics so they are (hopefully) no longer referred out to prospective patients. Totally turned my in-laws off from testing and screwed up our plans big-time. Avoid at all costs.

Horrible company, they claim to stand for values they don’t honor. They are one of the worst genome companies around.

Genome counselor advised that the only charge would be for the test...$199 and that the telephone counseling was included. Several months later I received a bill for $250 for the counseling. After many emails and several calls I was told that they had a recording of my call to the counselor and that he never stated that information. I asked to hear the recording and they say that they legally cannot allow me to hear it?????

Complete waste of time and resources. The “genetic counselors” refused to order genetic testing for two of my children with medical issues and who have two siblings with known genetic disorders.

Very bad and unhelpful