GenimorugsReviews of genimorugs.com

Response from GenimorugsNov 6, 2025

Hi dear, We are so sorry that you are dissatisfied with your purchase! We responded to your issue as soon as we received your email. If you have not received a reply from us, please check your inbox, including your spam folder. We would also like to clarify your issue: The order shows that you purchased individually packaged runner mats, therefore no products were missing. If you have any questions, please feel free to contact us at [email protected] Best, GENIMO Service Team

Response from GenimorugsSep 3, 2025

Hi dear, thank you for choosing us. We noticed your review for order, but unfortunately we haven’t received any message or feedback from you before this. We’re truly sorry to see that you weren’t satisfied, though we’re not sure what went wrong. We’d really appreciate it if you could share more details with us at [email protected], so we can understand the issue and do our best to make it right for you！ Best, Genimo Service Team