Kristen P.
Replacement Openers
The replacement openers work but periodically I have to push the button multiple times before the door will go up. Not sure if the problem is with the door, the opener, or the connection signal.
Response from The Genie CompanyDec 12, 2018
Hi Kristen, Thank you for the feedback. Having to press the button multiple times to activate the unit, could be a result of the door, radio frequency interference (caused from using non-Genie LED bulbs in the garage door opener) or a handful of other things. We will be reaching out to you directly to provide you additional assistance. Thank you!


