GeniReviews of geni.com

As an unregistered user, I can freely surf and view as many profiles that I want. But as soon as I register as a user, my access to profiles is blocked, and I need to pay $150 (intro offer $120) excluding US VAT to view them. It is extremely annoying that Geni.com treats unregistered users better than registered users without a subscription. That being said, as an unregistered user, you are spammed every second minute or so with 'Verify You Are Human' checkboxes, and despite I kept verifying that I am a human, over and over and over again, Geni.com ultimately blocked my IP address. When I contacted customer support over the matter, they weren't very helpful. In conclusion, Geni.com has become a nightmare of paywalls and CAPTCHA boxes.

Hvervgang jeg skal åpne Geni, så aksepteres ikke passord og brogernavn. Dette skjer hver gang jeg skal bruke Geni. Jeg har vært medlem i 10 år.

Craziest website ever. Seems anyone can add anything to their family portfolio and poof, this now adds to the families heritage. Looked into a few people I know, misinformation all over. The truth was easily found, but family members and friends seem to still believe the lies geni.com allows others to post and/or manage. Terrible site for nonfiction, fairy tales and fake stories, have at it.

Ik ben onjuistheden tegen gekomen op Geni, ook over mijzelf. Ik heb een account geopend om dat uit te zoeken en eventueel te veranderen. Dat laatste is niet mogelijk helaas. Ik vraag me af waarom er geen check is, het lijkt mij dat iedereen maar wat kan invullen en dat is kwalijk te noemen.

Very poor. Full of undocumented and known spurious data with users uncritically copying information from the internet to give themselves royal ancestry or connections with famous people. I would say nothing before 1800 is reliable. I am especially angry that my uploading GEDCOM data has made me a "co-manager" of entries that have had this crap added.

I paid for a Geni Pro Account and have been locked out for the past 6 months. I get no response. You have somehow managed to Wipe out my correct e-mail address so that is one issue. With no phone number to contact you I feel that this is one big scam! It is now 10:43 pm I still can not get into my Geni. I believe your answers are computer generated and no one is actually looking into my problem You keep telling me you sent instructions to reset pass-word yet I get nothing! FINALLY help has arrived. I am able to log into my account.

Complete rubbish and just money making. 'Hints' to records that make no sense or match anyone. Other users 'hijacking' my tree and adding people, facts, records etc. which are of no relevance to me and my family. I wish, wholeheartedly, I had never seen it or got involved. I would delete my tree if I could find out how to do so. It is an incredibly amateur and difficult, confusing site to use. 'Help' and 'Customer Support' is non-existent. Don't bother with it!

Has no customer support to call if you lose account access. Has ability to email a support team, but only if you purchase a $100 annual membership.