Annamary
I bought in Germany So called gold…
I bought in Germany So called gold Pandora Bracelet with heart looks very cheap and it has nothing common what I’ve seen on picture on their web site , it does not have any stamp! also too shot looks like a toy! It like sold from Temu.com. Also, too long sending time and 6 euro for sending. So, there is no any instruction for returning the item.I require return from their customer service! Not recommend to buy any gold item!
Response from GemgemApr 10, 2026
Hi Annamary, We were a bit confused to see your review, as it seems to have been posted in the wrong place — this is not our product at all, and we do not sell gold items like this at GEMGEM. It sounds like you had a very frustrating experience on another platform, and we’re truly sorry that happened to you. GEMGEM is a C2C marketplace dedicated exclusively to natural diamonds and natural diamond jewelry, with a wide selection and great prices. We provide a reliable shopping environment to help customers avoid unpleasant buying experiences like this. If you’re interested in natural diamond jewelry, we’d love to welcome you to shop with us at GEMGEM (gemgem.com). Best regards, GEMGEM