GEHAReviews of geha.com

Good morning GEHA Connection Dental Federal. I just wanted to ask you how are even able to sleep at night when you denied claims of this poor soul(ME) who tried her best to contact you, explain to you and begged to communicate with you to connect with her provider and all you paid was $500+ after her treatment due to her bleeding gums, loose teeth and pain and yet you GEHA CONNECTION DENTAL FEDERAL REFUSED TO BELIEVED MY PROVIDER AND REFUSED TO PAY THEM? I WAS A CLIENT/ COSTUMER PAYING $50 SOMETHING EVERY 2 WEEKS FOR A COUPLE OF YEARS UNDER HIGH FAMILY OPTION AND YET YOU DECIDED NOT TO RE IMBURSED MY DENTAL PROVIDER BECAUSE YOU DIDN'T BELIEVED MY DENTAL PROBLEMS ARE REAL? NOW I HAVE TO PAY $4600+ OUT OF POCKEY MONEY ON THE TOP OF ALREADY PAYING $2500 FOR MY DENTAL PROCEDURE IM DECEMBER 2022.!! I HOPE THAT NONE OF YOU WILL EVER EXPERIENCE WHAT I HAVE EXPERIENCED.. EVERY TIME MY PROVIDER WOULD CALL YOU AND GIVE YOU ANYTHING YOU NEED YOU ARE CONSTANTLY ASKING THINGS ONE AFTER ANOTHER! U WANT KETCHUP, MUSTARD, TOMATOES, ONIONS ETCETERA! SO FREAKING RIDICULOUS! BEEN HERE IN THIS COUNTRY FOR OVER 20 PLUS YEARS NEVER HAVE I BEEN TREATED THIS WAY AND DENIED DENTAL RE IMBURSEMENT FOR HIGH OPTION LIKE THIS! ONLY RIGHT IM NO LONGER YOUR COSTUMER BEGINNING THIS YEAR! VERY UNSATISFIED AND VERY UNHAPPY COSTUMER, MYSARAH ANDREWS 919 886 2078

Edited 6/15/2023 Received check in mail this date for reimbursement of Invisalign which was denied 3 times and had gone thru all appeals which was declined Called and was told they re-evaluated claim and determined to pay for claim. Not sure why they retracted, but will change from 1 star to 2 stars. Although I am still a bit bitter for the hassle and strife they put me thru. Perhaps if they gave me interest it could have been 3 star. Original post. Claims for Invisalign not paid although it was supposed to be covered for malocclusion. Had problems with clenching of jaw daily night and day due to malocclusion. Lost a crown due to pressure. Went thru a year of Invisalign and no longer having problem. Yet they refuse to pay their share. They have not covered retainers either. I fought the issue with them and no longer can refute the issue with them. I pay for the higher price monthly for the better plan, I did not do it for cosmetic issue, it was all functional reasons. I will be changing companies unless they see the light! Also may I add that I even attempted to get a pre auth but they told my dental provider it wasn’t needed, and to just submit claim.